Question 2 Mary Blake is the Country Manager in Trinidad and Tobago for FEDEX International with responsibility for the local distribution network and promotion teams. During the pandemic lockdown of 2020-2021, FEDEX Trinidad & Tobago experienced a significant decrease in sales as new remote workplace networks were introduced causing less personal contact with staff throughout the organization. Mary was recently notified by FEDEX International Head Office to reorient staff on the importance of good communication. Q.2 (i) Discuss the usefulness of the Model of Communication to Mary Blake? Your response should include suggestions in context of the rapidly changing digital environment. And: Q2. (ii) Explain the importance of Downward, Upward, and Horizontal Communication in Organizations?

Principles of Information Systems (MindTap Course List)
13th Edition
ISBN:9781305971776
Author:Ralph Stair, George Reynolds
Publisher:Ralph Stair, George Reynolds
Chapter14: Ethical, Legal, And Social Issues Of Information Systems
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Question 2
Mary Blake is the Country Manager in Trinidad and Tobago for FEDEX International with
responsibility for the local distribution network and promotion teams. During the pandemic
lockdown of 2020-2021, FEDEX Trinidad & Tobago experienced a significant decrease in sales
as new remote workplace networks were introduced causing less personal contact with staff
throughout the organization. Mary was recently notified by FEDEX International Head Office to
reorient staff on the importance of good communication.
Q.2 (i) Discuss the usefulness of the Model of Communication to Mary Blake? Your response
should include suggestions in context of the rapidly changing digital environment.
And:
Q2. (ii) Explain the importance of Downward, Upward, and Horizontal Communication in
Organizations?
Transcribed Image Text:Question 2 Mary Blake is the Country Manager in Trinidad and Tobago for FEDEX International with responsibility for the local distribution network and promotion teams. During the pandemic lockdown of 2020-2021, FEDEX Trinidad & Tobago experienced a significant decrease in sales as new remote workplace networks were introduced causing less personal contact with staff throughout the organization. Mary was recently notified by FEDEX International Head Office to reorient staff on the importance of good communication. Q.2 (i) Discuss the usefulness of the Model of Communication to Mary Blake? Your response should include suggestions in context of the rapidly changing digital environment. And: Q2. (ii) Explain the importance of Downward, Upward, and Horizontal Communication in Organizations?
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