Rohit Khurana accepted a new promotion as a manager with mixed feelings. He was proud of having his work recognized, but has some doubts about how he would like the new work. His former job as officer at Delhi Development Authority (DDA) involved regular contact with the general public, recoveries and processing their complaints, meetings with the press and image building. It was a high-profile job involving lot of exposure to media and publicity. With his job role he could build a good picture of DDA in the minds of the general public through advertisements, press conferences and television coverage highlighting the achievements of DDA in developing and constructing residential and commercial properties in and around Delhi. His new job in the administrative wing as manager was essentially a desk job, working with files relating to the applicants registered for various housing projects coming up in North Delhi area. Rohit missed the routine of his old office and the people he had worked with. He had a private office now fully carpeted and air-conditioned, but he felt he really did not have the necessary background for the job. When he submitted his first report on the housing project to the Director, it was nice enough and the Director suggested some changes that in fact meant that Rohit had really got off the track. The Director said not to worry, “We all have to learn a new job”. The more Rohit thought about it, the more he wanted to go back to the old job. But he hesitated for fear that he would be branded ‘a misfit’ by management and thus disqualified for any future promotions. 1.If you were Rohit’s boss, what could you do to rectify this situation?

Management, Loose-Leaf Version
13th Edition
ISBN:9781305969308
Author:Richard L. Daft
Publisher:Richard L. Daft
Chapter9: Managerial Decision Making
Section: Chapter Questions
Problem 1CFCA
icon
Related questions
Question

Rohit Khurana accepted a new promotion as a manager with mixed feelings. He was proud
of having his work recognized, but has some doubts about how he would like the new work.
His former job as officer at Delhi Development Authority (DDA) involved regular contact
with the general public, recoveries and processing their complaints, meetings with the press
and image building. It was a high-profile job involving lot of exposure to media and
publicity. With his job role he could build a good picture of DDA in the minds of the general
public through advertisements, press conferences and television coverage highlighting the
achievements of DDA in developing and constructing residential and commercial properties
in and around Delhi. His new job in the administrative wing as manager was essentially a
desk job, working with files relating to the applicants registered for various housing projects
coming up in North Delhi area.
Rohit missed the routine of his old office and the people he had worked with. He had a
private office now fully carpeted and air-conditioned, but he felt he really did not have the
necessary background for the job. When he submitted his first report on the housing project
to the Director, it was nice enough and the Director suggested some changes that in fact
meant that Rohit had really got off the track. The Director said not to worry, “We all have
to learn a new job”. The more Rohit thought about it, the more he wanted to go back to the
old job. But he hesitated for fear that he would be branded ‘a misfit’ by management and
thus disqualified for any future promotions.

1.If you were Rohit’s boss, what could you do to rectify this situation?

Expert Solution
steps

Step by step

Solved in 2 steps

Blurred answer
Similar questions
  • SEE MORE QUESTIONS
Recommended textbooks for you
Management, Loose-Leaf Version
Management, Loose-Leaf Version
Management
ISBN:
9781305969308
Author:
Richard L. Daft
Publisher:
South-Western College Pub