Too often, leaders ignore people problems for too long because they are fearful of conflict or, if they do act, handle the situations poorly because of inexperience or not knowing what to do. Complicating matters, the difficult people might even be more difficult to replace or the leader could have a close relationship with them. Not acting can damage everyone around the difficult people, leading others to leave before the difficult people themselves quit. How leaders handle these situations will define you as a leader to everyone else, marking the difference between a good leader and an exceptional leader. Jay Johnson: How to Deal with Difficult People | TED TalkLinks to an external site. Discussion Thread: include citation(s) in your post Identify and discuss your two primary takeaways from Jay Johnson’s video on How to Deal with Difficult people.
Too often, leaders ignore people problems for too long because they are fearful of conflict or, if they do act, handle the situations poorly because of inexperience or not knowing what to do. Complicating matters, the difficult people might even be more difficult to replace or the leader could have a close relationship with them.
Not acting can damage everyone around the difficult people, leading others to leave before the difficult people themselves quit. How leaders handle these situations will define you as a leader to everyone else, marking the difference between a good leader and an exceptional leader.
Jay Johnson: How to Deal with Difficult People | TED TalkLinks to an external site.
Discussion Thread: include citation(s) in your post
Identify and discuss your two primary takeaways from Jay Johnson’s video on How to Deal with Difficult people.
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