What is the 40th percentile of wait times for customers calling the help line?

Glencoe Algebra 1, Student Edition, 9780079039897, 0079039898, 2018
18th Edition
ISBN:9780079039897
Author:Carter
Publisher:Carter
Chapter4: Equations Of Linear Functions
Section4.5: Correlation And Causation
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When a customer calls the customer service line of XYZ Company, the amount of time that a
customer must wait "on hold" until somebody answers the line and helps the customer
follows an exponential distribution with mean of 7.5 minutes.
What is the 40th percentile of wait times for customers calling the help line?
0.122 minutes
3.83 minutes
0.68 minutes
6.87 minutes
None of the choices
Transcribed Image Text:When a customer calls the customer service line of XYZ Company, the amount of time that a customer must wait "on hold" until somebody answers the line and helps the customer follows an exponential distribution with mean of 7.5 minutes. What is the 40th percentile of wait times for customers calling the help line? 0.122 minutes 3.83 minutes 0.68 minutes 6.87 minutes None of the choices
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