You are a new grad assigned to work on the surgical unit of your local hospital. During your first week, however, you hear many complaints about the unit’s nurse manager. The staff is complaining that she makes decision about things that affect them without asking for their input. They say their opinion about things just does not matter. You hear a lot of frustration in the break room and that the staff dislikes the manager and does not respect her. They avoid her and often defy her directives. No one has felt comfortable enough to talk to her about how he or she feels. 1. Can you be a leader in this situation, and if so, how?

You are a new grad assigned to work on the surgical unit of your local hospital. During your first week, however, you hear many complaints about the unit’s nurse manager. The staff is complaining that she makes decision about things that affect them without asking for their input. They say their opinion about things just does not matter. You hear a lot of frustration in the break room and that the staff dislikes the manager and does not respect her. They avoid her and often defy her directives. No one has felt comfortable enough to talk to her about how he or she feels. 1. Can you be a leader in this situation, and if so, how?

Management, Loose-Leaf Version

13th Edition

ISBN:9781305969308

Author:Richard L. Daft

Publisher:Richard L. Daft

Chapter9: Managerial Decision Making

Section: Chapter Questions

Problem 10EE

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