You are the manager in charge of operations and you are aware that a mishap at the port by either company will adversely affect operations in both fuel plants. Based on your knowledge of ethical leadership, do you consider the GM an ethical or unethical leader? Discuss Why or Why Not
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Caribbean Energy (CE) has recently taken over a fuel supply plant which is in close proximity to one of its competitors. The collection point for both fuel companies is located at the same seaport. The General Manager of CE intends to hire a consultant to train CE’s employees regarding the new procedures for affixing the fuel lines at the collection point to the high-capacity storage tanks and is debating whether the competitor should be invited to attend given that they use the same seaport. The (GM) is mindful of the high cost of hiring the consultant and sourcing the equipment to train CE’s employees and is therefore hesitant to invite his competitors. He is also aware that there have been no accidents at the port since operations started 10 years ago and might not invite the competitors to participate in the training. The GM decides, based on the high price for the consultant (facilitation fee, air travel, accommodation) and the training material that he will not invite the competitor to participate.
You are the manager in charge of operations and you are aware that a mishap at the port by either company will adversely affect operations in both fuel plants. Based on your knowledge of ethical leadership, do you consider the GM an ethical or unethical leader?
Discuss Why or Why Not
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- Scenario 3 Ben Gibson, the purchasing manager at Coastal Products, was reviewing purchasing expenditures for packaging materials with Jeff Joyner. Ben was particularly disturbed about the amount spent on corrugated boxes purchased from Southeastern Corrugated. Ben said, I dont like the salesman from that company. He comes around here acting like he owns the place. He loves to tell us about his fancy car, house, and vacations. It seems to me he must be making too much money off of us! Jeff responded that he heard Southeastern Corrugated was going to ask for a price increase to cover the rising costs of raw material paper stock. Jeff further stated that Southeastern would probably ask for more than what was justified simply from rising paper stock costs. After the meeting, Ben decided he had heard enough. After all, he prided himself on being a results-oriented manager. There was no way he was going to allow that salesman to keep taking advantage of Coastal Products. Ben called Jeff and told him it was time to rebid the corrugated contract before Southeastern came in with a price increase request. Who did Jeff know that might be interested in the business? Jeff replied he had several companies in mind to include in the bidding process. These companies would surely come in at a lower price, partly because they used lower-grade boxes that would probably work well enough in Coastal Products process. Jeff also explained that these suppliers were not serious contenders for the business. Their purpose was to create competition with the bids. Ben told Jeff to make sure that Southeastern was well aware that these new suppliers were bidding on the contract. He also said to make sure the suppliers knew that price was going to be the determining factor in this quote, because he considered corrugated boxes to be a standard industry item. Is Ben Gibson acting legally? Is he acting ethically? Why or why not?Scenario 3 Ben Gibson, the purchasing manager at Coastal Products, was reviewing purchasing expenditures for packaging materials with Jeff Joyner. Ben was particularly disturbed about the amount spent on corrugated boxes purchased from Southeastern Corrugated. Ben said, I dont like the salesman from that company. He comes around here acting like he owns the place. He loves to tell us about his fancy car, house, and vacations. It seems to me he must be making too much money off of us! Jeff responded that he heard Southeastern Corrugated was going to ask for a price increase to cover the rising costs of raw material paper stock. Jeff further stated that Southeastern would probably ask for more than what was justified simply from rising paper stock costs. After the meeting, Ben decided he had heard enough. After all, he prided himself on being a results-oriented manager. There was no way he was going to allow that salesman to keep taking advantage of Coastal Products. Ben called Jeff and told him it was time to rebid the corrugated contract before Southeastern came in with a price increase request. Who did Jeff know that might be interested in the business? Jeff replied he had several companies in mind to include in the bidding process. These companies would surely come in at a lower price, partly because they used lower-grade boxes that would probably work well enough in Coastal Products process. Jeff also explained that these suppliers were not serious contenders for the business. Their purpose was to create competition with the bids. Ben told Jeff to make sure that Southeastern was well aware that these new suppliers were bidding on the contract. He also said to make sure the suppliers knew that price was going to be the determining factor in this quote, because he considered corrugated boxes to be a standard industry item. As the Marketing Manager for Southeastern Corrugated, what would you do upon receiving the request for quotation from Coastal Products?Caribbean Energy (CE) has recently taken over a fuel supply plant which is in close proximity to one of its competitors. The collection point for both fuel companies is located at the same seaport. The general manager of CE intends to hire a consultant to train CE’s employees regarding the new procedures for affixing the fuel lines at the collection point to the high-capacity storage tanks. The Safety Officer is debating whether the competitor should be invited to attend, given that they use the same seaport, as well as, mandating that all non-technical staff be in attendance at the training. The General Manager (GM) is mindful of the high cost of hiring the consultant and sourcing the equipment to train CE’s employees and is therefore hesitant to invite his competitors. The GM is also aware that there have been no accidents at the port since operations started 10 years ago and might not invite the competitors to participate in the training. The GM decides, based on the high price…
- Consider the below scenario: Caribbean Energy (CE) has recently taken over a fuel supply plant which is in close proximity to one of its competitors. The collection point for both fuel companies is located at the same seaport. The general manager of CE intends to hire a consultant to train CE’s employees regarding the new procedures for affixing the fuel lines at the collection point to the high-capacity storage tanks and is debating whether the competitor should be invited to attend given that they use the same seaport. The general manager (GM) is mindful of the high cost of hiring the consultant and sourcing the equipment to train CE’s employees and is therefore hesitant to invite his competitors. The manager is also aware that there have been no accidents at the port since operations started 10 years ago and might not invite the competitors to participate in the training. The GM decides, based on the high price for the consultant (facilitation fee, air travel, accommodation) and the…Consider the below scenario: Caribbean Energy (CE) has recently taken over a fuel supply plant which is in close proximity to one of its competitors. The collection point for both fuel companies is located at the same seaport. The General Manager of CE intends to hire a consultant to train CE’s employees regarding the new procedures for affixing the fuel lines at the collection point to the high-capacity storage tanks and is debating whether the competitor should be invited to attend given that they use the same seaport. The (GM) is mindful of the high cost of hiring the consultant and sourcing the equipment to train CE’s employees and is therefore hesitant to invite his competitors. He is also aware that there have been no accidents at the port since operations started 10 years ago and might not invite the competitors to participate in the training. The GM decides, based on the high price for the consultant (facilitation fee, air travel, accommodation) and the training material that…Consider the below scenario: Caribbean Energy (CE) has recently taken over a fuel supply plant which is in close proximity to one of its competitors. The collection point for both fuel companies is located at the same seaport. The general manager of CE intends to hire a consultant to train CE’s employees regarding the new procedures for affixing the fuel lines at the collection point to the high-capacity storage tanks. The Safety Officer is debating whether the competitor should be invited to attend, given that they use the same seaport, as well as, mandating that all non technical staff be in attendance at the training. The General Manager (GM) is mindful of the high cost of hiring the consultant and sourcing the equipment to train CE’s employees and is therefore hesitant to invite his competitors. The GM is also aware that there have been no accidents at the port since operations started 10 years ago and might not invite the competitors to participate in the training. The GM…
- Consider the below scenario: Caribbean Energy (CE) has recently taken over a fuel supply plant which is in close proximity to one of its competitors. The collection point for both fuel companies is located at the same seaport. The general manager of CE intends to hire a consultant to train CE’s employees regarding the new procedures for affixing the fuel lines at the collection point to the high-capacity storage tanks. The Safety Officer is debating whether the competitor should be invited to attend, given that they use the same seaport, as well as, mandating that all non-technical staff be in attendance at the training. The General Manager (GM) is mindful of the high cost of hiring the consultant and sourcing the equipment to train CE’s employees and is therefore hesitant to invite his competitors. The GM is also aware that there have been no accidents at the port since operations started 10 years ago and might not invite the competitors to participate in the training. The GM…Consider the below scenario: Caribbean Energy (CE) has recently taken over a fuel supply plant which is in close proximity to one of its competitors. The collection point for both fuel companies is located at the same seaport. The general manager of CE intends to hire a consultant to train CE’s employees regarding the new procedures for affixing the fuel lines at the collection point to the high-capacity storage tanks. The Safety Officer is debating whether the competitor should be invited to attend, given that they use the same seaport, as well as, mandating that all non technical staff be in attendance at the training. The General Manager (GM) is mindful of the high cost of hiring the consultant and sourcing the equipment to train CE’s employees and is therefore hesitant to invite his competitors. The GM is also aware that there have been no accidents at the port since operations started 10 years ago and might not invite the competitors to participate in the training. The GM…For an additional fee, a customer purchasing a Whirlpool appliance, such as washing machine, can purchase a three year service contract. The contract provides free repair service and parts for the specified appliance using an authorized Whirlpool service provider. When a person with Whirlpool service contract needs to repair an appliance such as washing machine, he or she calls the whirlpool repairs and parts department to schedule an appointment. The department makes the appointment and gives the caller the date and approximate time of the appointment. This process is very lengthy. It may take two weeks to schedule a repair visit.In above case what changes could be made to make this process more efficient with the development of Information system. Discuss in detail various phases of System Development life cycle that are involved in this case.
- Scenario Office Equipment, Inc. (OEI) leases automatic mailing machines to business customers in Fort Wayne, Indiana. The company built its success on a reputation of providing timely maintenance and repair service. Each OEI service contract states that a service technician will arrive at a customer’s business site within an average of 3 hours from the time that the customer notifies OEI of an equipment problem. Currently, OEI has 10 customers with service contracts. One service technician is responsible for handling all service calls. A statistical analysis of historical service records indicates that a customer requests a service call at an average rate of one call per 50 hours of operation. If the service technician is available when a customer calls for service, it takes the technician an average of 1 hour of travel time to reach the customer’s office and an average of 1.5 hours to complete the repair service. However, if the service technician is busy with another customer when a…Scenario Office Equipment, Inc. (OEI) leases automatic mailing machines to business customers in Fort Wayne, Indiana. The company built its success on a reputation of providing timely maintenance and repair service. Each OEI service contract states that a service technician will arrive at a customer’s business site within an average of 3 hours from the time that the customer notifies OEI of an equipment problem. Currently, OEI has 10 customers with service contracts. One service technician is responsible for handling all service calls. A statistical analysis of historical service records indicates that a customer requests a service call at an average rate of one call per 50 hours of operation. If the service technician is available when a customer calls for service, it takes the technician an average of 1 hour of travel time to reach the customer’s office and an average of 1.5 hours to complete the repair service. However, if the service technician is busy with another customer when a…