You are the SVP of Operations and when reviewing the assessments of your team one team member writes in his report, "I recommend that we execute next steps to discover the root cause of both normal and special variations." Do you agree? Why or why not. Provide a comprehensive answer.

Management, Loose-Leaf Version
13th Edition
ISBN:9781305969308
Author:Richard L. Daft
Publisher:Richard L. Daft
Chapter19: Managing Quality And Performance
Section: Chapter Questions
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You are the SVP of Operations and when reviewing the assessments of your team one team member writes in his report, "I recommend that we execute next steps to discover the root cause of both normal and special variations." Do you agree? Why or why not. Provide a comprehensive answer.

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