The operations vice president of Security Home Bank Is Investigating the efficiency of the bank's operations. She is concerned about the costs of handling routine transactions at the bank and would like to compare these costs at the bank's various branches. If the branches with the most efficient operations can be identified, their methods can be studied and replicated elsewhere. While the bank maintains meticulous records of wages and other costs, there has been no attempt to show how those costs are related to the various services provided by the bank. The operations vice president has asked for your help in conducting an activity-based costing study of bank operations. In particular, she would like to know the cost of opening an account, the cost of processing deposits and withdrawals, and the cost of processing other customer transactions. The Westfield branch of Security Home Bank submitted the following cost data for last year: Teller wages Assistant branch manager salary Branch manager salary Total $ 157,000 63,000 85,000 $ 305,000 Virtually all other costs of the branch-rent, depreciation, utilities, and so on-are organization-sustaining costs that cannot be meaningfully assigned to individual customer transactions such as depositing checks. In addition to the cost data above, the employees of the Westfield branch were interviewed concerning how their time was distributed last year across the activities included in the activity-based costing study. The results of those Interviews appear below:
The operations vice president of Security Home Bank Is Investigating the efficiency of the bank's operations. She is concerned about the costs of handling routine transactions at the bank and would like to compare these costs at the bank's various branches. If the branches with the most efficient operations can be identified, their methods can be studied and replicated elsewhere. While the bank maintains meticulous records of wages and other costs, there has been no attempt to show how those costs are related to the various services provided by the bank. The operations vice president has asked for your help in conducting an activity-based costing study of bank operations. In particular, she would like to know the cost of opening an account, the cost of processing deposits and withdrawals, and the cost of processing other customer transactions. The Westfield branch of Security Home Bank submitted the following cost data for last year: Teller wages Assistant branch manager salary Branch manager salary Total $ 157,000 63,000 85,000 $ 305,000 Virtually all other costs of the branch-rent, depreciation, utilities, and so on-are organization-sustaining costs that cannot be meaningfully assigned to individual customer transactions such as depositing checks. In addition to the cost data above, the employees of the Westfield branch were interviewed concerning how their time was distributed last year across the activities included in the activity-based costing study. The results of those Interviews appear below:
Chapter8: Fraud, Internal Controls, And Cash
Section: Chapter Questions
Problem 3TP: A manufacturing plant was finding a huge increase in the scrapping of raw materials. Its internal...
Related questions
Question
Transcribed Image Text:The operations vice president of Security Home Bank Is Investigating the efficiency of the bank's operations. She is concerned about
the costs of handling routine transactions at the bank and would like to compare these costs at the bank's various branches. If the
branches with the most efficient operations can be identified, their methods can be studied and replicated elsewhere. While the bank
maintains meticulous records of wages and other costs, there has been no attempt to show how those costs are related to the various
services provided by the bank. The operations vice president has asked for your help in conducting an activity-based costing study of
bank operations. In particular, she would like to know the cost of opening an account, the cost of processing deposits and withdrawals,
and the cost of processing other customer transactions.
The Westfield branch of Security Home Bank submitted the following cost data for last year:
Teller wages
Assistant branch manager salary
Branch manager salary
Total
$ 157,000
63,000
85,000
$ 305,000
Virtually all other costs of the branch-rent, depreciation, utilities, and so on—are organization-sustaining costs that cannot be
meaningfully assigned to individual customer transactions such as depositing checks.
In addition to the cost data above, the employees of the Westfield branch were interviewed concerning how their time was distributed
last year across the activities included in the activity-based costing study. The results of those interviews appear below:
Distribution of Resource Consumption Across Activities
Opening
Accounts
Processing Deposits
and Withdrawals
Teller wages
4%
66%
Assistant branch manager salary
Branch manager salary
9%
4%
19%
0%
Processing Other
Customer
Transactions
21%
24%
21%
Other
Activities
Totals
9%
100%
48%
100%
75%
100%
The manager of the Westfield branch of Security Home Bank provided the following data concerning the branch's transactions during
the past year:
Activity
Opening accounts
Total Activity at the Westfield Branch
245 new accounts opened
46,500 deposits and withdrawals processed
1,200 other customer transactions processed
Processing deposits and withdrawals
Processing other customer transactions
Required:
1. Compute the activity rates for the activity-based costing system.
Note: Round your answers to 2 decimal places.
Activity Cost Pool
Activity Rate
Opening accounts
per account opened
Processing deposits and withdrawals
Processing other customer transactions
per deposit or withdrawal
per other customer transaction
Expert Solution
This question has been solved!
Explore an expertly crafted, step-by-step solution for a thorough understanding of key concepts.
Step by step
Solved in 4 steps with 5 images
Knowledge Booster
Learn more about
Need a deep-dive on the concept behind this application? Look no further. Learn more about this topic, accounting and related others by exploring similar questions and additional content below.Recommended textbooks for you
Principles of Accounting Volume 1
Accounting
ISBN:
9781947172685
Author:
OpenStax
Publisher:
OpenStax College
Auditing: A Risk Based-Approach (MindTap Course L…
Accounting
ISBN:
9781337619455
Author:
Karla M Johnstone, Audrey A. Gramling, Larry E. Rittenberg
Publisher:
Cengage Learning
Principles of Accounting Volume 1
Accounting
ISBN:
9781947172685
Author:
OpenStax
Publisher:
OpenStax College
Auditing: A Risk Based-Approach (MindTap Course L…
Accounting
ISBN:
9781337619455
Author:
Karla M Johnstone, Audrey A. Gramling, Larry E. Rittenberg
Publisher:
Cengage Learning
Managerial Accounting: The Cornerstone of Busines…
Accounting
ISBN:
9781337115773
Author:
Maryanne M. Mowen, Don R. Hansen, Dan L. Heitger
Publisher:
Cengage Learning
Business/Professional Ethics Directors/Executives…
Accounting
ISBN:
9781337485913
Author:
BROOKS
Publisher:
Cengage
Cornerstones of Cost Management (Cornerstones Ser…
Accounting
ISBN:
9781305970663
Author:
Don R. Hansen, Maryanne M. Mowen
Publisher:
Cengage Learning