Case Study: Hi Vikki

Satisfactory Essays

Hi Vicki, Hope you had a great Easter weekend! As of 4/1/17, the below employee it’s a member of Oxford, however she is unable to retrieve her medication. She stated she contacted Oxford and was told that her insurance still pending. Does that means she is not coverage and cannot utilized her insurance? Please note she has a medical condition an it’s extremely important for her to take her medication on time. Please advise.

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