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Cathleen Terhune Alty: Article Analysis

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Say What? Is an article that Cathleen Terhune Alty wrote. In this article, Cathleen talks about patients opening up to their hygienists. She explains, that most patients share their personal details because we are good listeners. Some patients feel safe around us because they see us more often than their regular doctor. The key to all this, is to not offer any advice, but instead, listen to the patient. Cathleen goes on by explaining how as dental professionals we are required by law to report cases of abuse or neglect even if the patient told you not to say anything. Also, Cathleen talks about discussing politics with patients. She says that we should avoid that type of conversation because everyone has his or her own opinion about politics.

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