Developing Software Within A Hypercompetitive Market

787 WordsAug 8, 20144 Pages
As a result of the Software Development Industry struggling to deal with the complexities of developing software within a hypercompetitive market, projects continue to fail at an alarming rate. According to the Standish Group 's CHAOS Manifesto 2012 report, project statistics across the United States and Europe were analyzed to determine if the projects were successful, challenged or failed. The results of the report found that only 37% of all IT projects were successful (on time, within budget and included the required functionality); 42% were challenged (delivered late, over budget and/or with less functionality then required); and 21% failed and had to be cancelled prior to completion and/or were never implemented (Standish, 2012).…show more content…
Looking at these individually, the internal component focuses on the performance of internal processes that drive the business. Internal measures would include quality levels, productivity, cycle time and cost. Within innovation and learning the emphasis is on the future success of the organizations people and infrastructure. The key performance measures would be focused on employee satisfaction, market innovation and skills development. The financial component measures the results that matters the most to the organizations shareholders. These measures include profitability revenue growth, return on investment, economic value added and overall shareholder value. The last component which focuses on the customer is needs, satisfaction and market share that would be focused on satisfaction ratings and repeat business (Evan 2005). Components of a Balanced Scorecard (Organization Overview) Overall, the balanced scorecard aids an organization from the standpoint of identifying the right measures and aligning them to the vision and strategy. The model allows for the setting of target and resource allocation for short term planning; communicating strategies; aligning team and individual goals to strategies; linking rewards to performance; supplying feedback for organization learning; and ensuring a
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