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Famous Hot Coffee Case

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The Famous Hot Coffee Case

This will be a discussion on the relationship with consumers and the products they buy from corporations. What, if any are the corporations responsibility to the consumer in regards of warranties and safety. The case discussed will be Hot Coffee (Brusseau, 2012). This case began between a seventy-nine year old women and the McDonalds corporation. The women burned herself with hot coffee sold by McDonalds and she sued. Caveat emptor is latin for “Let the buyer beware.” Basically the consumer has a high level of dignity an freedom in what your buying. This may sound ok, but it is quite flawed in many cases. If a consumer is buying and old used lawnmower “As-Is”, which would mean no warranty, sure the caveat emptor rule would …show more content…

This includes large purchases, such has real estate in the United States. Many properties, especially bank-owned properties are sold “As-Is” with no warranties and a contract would state this very clearly. Looking at the case study in this weeks reading, an elderly woman spilled her coffee into her lap while attempting to add cream and sugar. This caused severe burns and she was hospitalized for eight days, requiring skin grafts. (Brusseau, 2012) The caveat emptor wouldn’t, and didn’t apply hear due to her age. She likely would not be as coordinated and best able to be careful as a younger person. So, she sought damages for mainly her medical bills. In court, new information with hundreds of claims in the previous ten years brought against McDonalds for the same reason of coffee burns. This new light, opened up a much larger case for the women and in turns out that the coffee had been served at 185 degrees and if coffee were served at 155 degrees it won’t burn the mouth or skin if spilled. The caveaut emptor doctrine for this elderly woman doesn’t maximize respect and a independent and autonomous decider. She would be a better candidate for the product, only if it were

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