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Frontline Warriors

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Frontline Warriors of Quality Improvement Nurses are the first to assess patients that are seeking health care services. Nurses are the Frontline Warriors who risk their own lives to provide care for others (Ungar, 2014). They are the Frontline Warriors who diagnose the care of patients to ensure doctor orders are accurate before care is practiced. A recent study estimates 12 million Americans are misdiagnose every year and 6 million results in serious outcome (Singh, Meyer & Thomas, 2013). Without effective communication and quality management protocols, misdiagnoses may cause possible harm to patients, healthcare workers, and the population. For instance, on September 24, 2014, Thomas Duncan, a man from Liberia in his early 40’s went to Texas Health …show more content…

The triage nurse conducted a routine assessment and recorded the patient’s temperature of 100.1 0F (Voorhees, 2014). At the time, annotating the patient’s travel history in the Electronic Health Record (EHR) was not part of the assessment protocol (Voorhees, 2014). Additionally, a physician assesses the triage nurse’s report and lab results from the patient’s EHR. The physician diagnoses the patient with abdominal pain, and sinusitis and discharged him from the emergency department (Voorhees, 2014). The triage nurse annotated that the patient came from Liberia in the EHR after the physician’s examination (Voorhees, 2014). Unfortunately, the misdiagnosis led Thomas Duncan back into the hospital in which he is diagnosed with Ebola and died there 10 days later. Thomas Duncan became the first person in the United States (U. S.) to contract the Ebola virus (Voorhees, 2014). Subsequently, the two triage nurses that assess Thomas Duncan contracted the Ebola virus. The Ebola virus outbreak sent alarms across the nation for healthcare provider, state and federal officials to create a multidisciplinary force to swiftly implement quality improvement measures to contain the Ebola

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