Assignment #2 – GE Money America Case Study
GE Money America (formerly GE Consumer Finance) is the consumer finance brand for GE Consumer Finance worldwide. With more than $163 billion in assets, GE Money is a leading provider of credit services to consumers, retailer, and auto dealers in fifty countries around the world. GE Money Americas offers a range of financial products, including private-label credit cards, personal loans, bank cards, auto loans and leases, mortgages, corporate travel and purchasing cards, debt consolidation and home equity loans and credit insurance. (Goldsmith, 2010)
1. Provide a brief description of the status of the company that led to its determination that a change was necessary. Three things led to the
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(3) Review talent and plan talent actions.
(4) Develop and deploy talent.
(5) Engage and retain talent. (Silzer, 2010) Discuss what led you to identify the model that you did. I identified the outsource DIME model because GE Money Americas hired Kelly Outsourcing Consulting Group (OCG), who used the Recruitment Process Outsourcing practice (RPO). Kelly OCG had the competitive advantage in employing experienced, caring people; which partnered well with GE, because GE’s HR team understood that people make the difference. Kelly OCG also, used the DIME model:
Driven by business Strategy
Integrated with other processes
Managed as a Core Business Practice
Engrained as a Talent Mindset
Kelly OCG understood the company’s business strategy and had a strong focus on achieving them. They aligned talent management initiative and HR activities, systems and processes so that they were fully integrated. Senior executive had limited contact with talent programs processes. Realizing that talented employee were the heart and soul of an organization talent planning and management process in now becoming a core business practice driven by business strategy and talent strategy. (Dowell, 2002). Jeff Immelt, GE’s CEO, stated, “developing and motivation people is the most important part of my job. I spend one third of my time on people”. (Lawler, 2008). Many companies rely on HR to design, implement and monitor various talent management programs and
In an era of organizational flux due to competition and globalization, companies and employees are faced with constant change. Leaders must be able to adapt to change as the environment shifts. HR has been known as the organizational change agent, administrative expert, and employee advocate. More recently they have been regarded as business strategic partners for many organizations. In order to be successful and remain competitive in today’s market, Human Resources (HR) must be considered a strategic partner if an organization wants to flourish. Top executives today commit significant resources to ensure that their company’s functions are capable of rapid change and achieving their
The role of a Human Resource department is ever changing in today’s volatile business environment. Over the years HR have become strong strategic partners within an organization by providing functions such as recruitment,
Talent management tend to be critical, however most of the organizations end up flounder in the case of effectively leveraging a state of the art technology solution. The basis of the difficulties comes from the business benefits that have sharply diminished in the event of failure by the organization to take advantage of talent solutions that have integrated completely with the core human resource system of records as well as with one another, (Bill Millar, 2007). Due to this, organization will always fail to have a decided competitive advantage on the part of
This paper is going to describe OCBC’s unique approach to talent management and development. Compare OCBC’s approach to talent management and development to other organizations you are familiar with (e.g., current or past employers, a family business). Explain how OCBC’s approach to talent management and employee development been a primary contributing factor to the firm’s success. Evaluate the extent to which OCBC’s approach to talent management and development fits other organizations or industries, including some limitations if applied elsewhere without modification.
After World War II, America experienced unprecedented economic success in the world because of its advanced capitalistic system, and its prosperity lasted for over three decades. Back then, the top American companies dominated the technological markets, so they made substantial profits. Because of less competition both at home and abroad, firms and employers can easily charge a price that covers all of its production cost. Thus, employers had no problems offering relatively high salary, wages, and other benefits to their employees. This is one of the main reasons that we had a strong middle-class at that time. However, we have a shrinking troubled middle class today. Many Americans are complaining about salary stagnation, reduced benefits, and rising inequality. All of these changes have everything to do with global economy. All firms are facing fierce competition now, especially after China and India are becoming more open to the world market since last decade. As
Globalization is a very pressing issue in the American culture today. Within any economy, globalization will cause many problems while at the same time solving many others. This is true because there are many factors involved with globalization, one of the most important being job outsourcing. While at first glance and from what the media reports, job outsourcing is definitely not healthy for the economy. However on upon closer inspection, the reverse may be true. Job outsourcing, though initially stressing on the workforce, is helpful in creating a strong economy.
The role of a Human Resource department is ever changing in today’s volatile business environment. Over the years HR have become strong strategic partners within an
If some leading reports revolving around trends in the HR and talent management space are to be believed, the large-scale use of various skill-based HR certifications and credentials is very much likely to change the game in qualifications and criteria required by talent professionals. They have the potential to close the prevailing skills gap in organizations’ talent department. And most importantly, they are good enough to provide students with a better return on their study.
It's also great that you have mentioned how the company you work their (L&D) strategy in place. Those days numerous company failed to deliver all those aspect and don’t take it seriously. The most effective integrated talent management practices are not widely practiced. Impediments to
JPMorgan Chase & Co. is one of the world’s oldest, biggest and well-known financial institutions. With over 200 years of history, it has a significant and lengthy story to tell. Since their founding in New York in 1799, they have grown and succeeded by listening to their customers and also meeting their needs (“The History of JPMorgan Chase & Co.,” 2008). As a global financial services company with operations in over 50 countries, JPMorgan Chase & Co. combines two of the world’s foremost financial brands: Chase and J.P.Morgan. The firm is a leader in financial services for consumers, investment banking, commercial banking and small business, processing financial transactions, private equity, and asset management. (“The History of JPMorgan Chase
A strategic management program is imperative for any successful business in today’s company environment. Organizations are willing to spend not only time, but also invest millions of dollars in the talent management programs because of the obvious benefits the programs create such as employment engagement, customer satisfaction, absenteeism, turnover, employee loyalty, and union avoidance. Talent management programs consists of many critical components that when organized properly foster a setting of continuous growth and success. These components of an effective program include: 1. Onboarding 2. Training and development 3. Performance management 4. Employee engagement 5. Succession planning 6. Mentorship 7.Work Life/Balance 8. Offboarding. Organizations must ensure that they have the human resources capabilities readily available to meet the current and future requirements of an ever changing demand. Therefore, having a strong talent management program is critical and incorporating each of these components will ensure that the talent management program is successful.
Talent acquisition, retention and development is becoming into the range as one of the most critical elements of Human Resource Management. For years, companies have struggled to capture market share through economization and downsizing, while growth had seemed to take a backseat. New technology and tools are now available to address attracting, developing and retaining talent.
Bank of America is a banking and financial service industry located in Charlotte, North Carolina. If you would like to access the internet address for Bank of America, then you can click on this link provided https://www.bankofamerica.com . Its primary SIC Code is 6021 – National Commercial Banks, and its primary NAICS Code is 522110 – Commercial Banking. The Bank of American provides many goods and services for its customers such as banking, credit cards, loans, and investments. Every day Bank of America is competing against many competitors but JPMorgan Chase and Wells Fargo are some of the largest. Bank of America’s stock exchange ticker symbol is NYSE: BAC. The external auditor is PricewaterhouseCoopers LLP in Charlotte, North Carolina.
Whether an organization consists of five or 25,000 employees, human resources management is vital to the success of the organization. HR is important to all managers because it provides managers with the resources – the employees – necessary to produce the work for the managers and the organization. Beyond this role, HR is capable of becoming a strong strategic partner when it comes to “establishing the overall direction and objectives of key areas of human resource management in order to ensure that they not only are consistent with but also support the achievement of business goals.” (Massey, 1994, p. 27)
Explain Senior Management’s role in preparing the organization for its most recent change. Provide evidence of whether the transition was seamless or problematic from a management perspective.