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Location Strategy and Layout Strategy of Ikea

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OPERATION MANAGEMENT The important chapters including Service Drivers and Productivity, Location Strategy, Layout Strategy and Human resources and Job Design are covered. However, in this paper, I will mention two of these issues: Location Strategy and Layout Strategy. Instead of giving many examples as those discussed in the previous paper, I will concentrate on China IKEA case to analysis Location Strategy and Layout Strategy deeply. I. The Introduction of IKEA IKEA is an internationally known home furnishing retailer. It has grown rapidly since it was founded in 1943. Today it is the world 's largest furniture retailer, recognized for its Scandinavian style. There are 310 stores in 38 countries and regions of the whole …show more content…

Another, very overt difference, between the stores in China and in other countries, is the array of entrepreneurs that have set-up home-transport services for IKEA customers along with home assistance in assembling the IKEA furniture. III. The Layout Strategy of IKEA 1. The layout principles of IKEA • Matching the self-served shopping mode priorities Low price with high quality is one of IKEA’s competitive priorities. One of the methods to reduce the price is creating the self-served shopping mode. The layout of IKEA has to serve this priority. • "Self serve" warehouse. IKEA store is also a "Self Serve" warehouse. The goods are stored here, and, if the customers want to buy one, they can directly pick it and then ship the goods to home by themselves. • Goods information for self-shopping. IKEA provides enough information for the customers when they are shopping. Self-help shopping information query machine, information advisory and staff. • Clear shopping guidance IKEA provides the customers with clear shopping guidance. You can get a shopping map with the layout information. There are signs telling you what section are you in. • Suggestions of how to decorate a practical and low-costed house. IKEA provide the customers with suggestions to make good use of every cents and space. The showrooms give a good example for the

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