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Narrative Essay: The Case Of Jonathan Riojas

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This morning Jonathan Riojas came into the SOC and told me that there is an irate employee and was telling me that he couldn’t active his badge due to losing the badge that was trying to active. So I step in and spoke to Benjamin Borgo and told him that we couldn’t active this badge because he lost and he has other badges that he uses in the past. Benjamin was getting a little mad and start telling me that he doesn’t appreciated that Jonathan thinks he was lying and don’t care. So I again told him the rules on only having one badge per site. So he ask who is the manager and ask him if he likes to speak to my manager. So I call Alex Wheaton and give Benjamin my manager name.

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