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Essay on Organizational Behavior Terminology and Concepts

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Organizational Behavior Terminology and Concepts

The behavior of employees within any organization is paramount to the success or failure of that organization. The study of organizational behavior is a science with its own vocabulary and terminology. This essay will describe some of the more common key concepts and terminology and relate those to the modern United States Navy.

“An organization is, simply, a body of people organized for some specific purpose” (communication, 2005). Organizational behavior is taking a look at the way humans behave within a company (Schermerhorn, Hunt & Osborn, 2005, p. 17). The United States Navy, and perhaps all military branches, has, in some respects, a unique organizational behavior.
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The United States Navy places much more emphasis on ensuring internal diversity than it does on external diversity. It only has one customer, which is the United States population. Diversity within this organization is ensured utilizing a quota system. First and foremost, all able-bodied men and women are allowed to join without consideration for race, sex, religion or creed. Secondly, for promotion purposes, the United States Navy utilizes a quota system to ensure fairness to all candidates. This quota system is not utilized prior to the selection process but is applied afterwards to validate the results.

The behavior, culture and diversity within an organization occur as a direct result of both verbal and non-verbal communication within that organization. Communication is, “The imparting, conveying, or exchange of ideas, knowledge, information, etc. (whether by speech, writing, or signs)” (Simpson, 2005). Good communication is a vital key to the success of any organization. Communication is essential to the success of the United States Navy. Ideas, knowledge and information are shared both up and down the chain of command. Within the modern Navy, this exchanged is usually done via personal contact or electronic means.

A certain way of assessing how well an organization is doing is to study its effectiveness and efficiency. These two terms are similar and
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