perpetrators, organizers and sponsors of these terrorist acts.” Within the same vain, the resolution further warned that states aiding, supporting, or harboring terrorism would be held responsible. More importantly, Resolution 1368 pointed out to the right to individual and collective self-defense under the United Nations Charter. The attacks did represent a new turn not only in American history, but in the world’s history as well. There is no wonder that terms like “pre-911” and “post-911” are part
consumers´ needs. Hence, one has to differentiate between an objective and subjective judgment of usability which depends on individual evaluation and the specific purpose of use. With regard to basic usage, consumers expect the item they buy to work right, look good, last a long time, and perform as expected and as promised (e.g., Fennel 1978). These expectations increase even more in terms of luxury items. Thus: P2a: The consumer‘s perceived level of excellent usability in terms of superior functional
Michael Adas for the American Historical Association TEMPLE UNIVERSITY PRESS PHILADELPHIA Temple University Press 1601 North Broad Street Philadelphia, Pennsylvania 19122 www.temple.edu/tempress Copyright © 2010 by Temple University All rights reserved Published 2010 Library of Congress Cataloging-in-Publication Data Essays on twentieth century history / edited by Michael Peter Adas for the American Historical Association. p. cm.—(Critical perspectives on the past) Includes bibliographical
success. Federal, state, and institutional aid programs help to ensure that students can afford higher education regardless of economic background. Financial aid is most effective when students and families learn about it early enough to make the right choices and plans about high school coursework, family savings, work and earnings, and college options. This literature review explores the questions of how and when students and families learn about college costs and financial aid, and how the timing
re-selling process. While Lensmart gains in decreased sales costs, this kind of reminder also adds value to the customer. It may strengthen customer loyalty as customers feel that Lensmart takes care of their stock and assists them to repurchase at the right time with low effort. Customers might perceive emotional value for being personally remembered and cared, and appreciate the extra service (see e.g. Cram 2001). For being regularly in touch with customers is also one of the central ideas of CRM
with a cup overturned on her head and coffee spilling down her face. The message: “Men! Don’t let it come to this! Win your fight for a decent cup of coffee without losing your temper!” The tag line at the bottom of the ad proclaimed “every man’s right . . . every wife’s duty.”42 Inaugurated in the mid-1960s, an ambitious series of television commercials for Folgers featured a coffee-brewing busybody named Mrs. Olsen, who berated countless housewives for serving substandard coffee and ruining their
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