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Theodore Levitt Summary Of Marketing Myopia

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The article of marketing myopia was written by the Theodore Levitt in 1960. He explained how different organizations had myopia towards understanding customer needs and completely forgot to put the customer at the forefront. Most of the organizations adapted themselves to become customer centric rather than product specific. I'll briefly explain how the different sectors behaved indifferently and my agreement and disagreement on it. During the early 19th century rail industry was one of the big, successful and lucrative business sector. Despite growth in passenger and freight transportation (cars, trucks, airplanes), rail industry failed to grow. Their revenue over the years steadily declined. Consumer’s needs were filled by another transportation sectors. The main reason for their downfall as rightly pointed out by the author, they never thought that they were in a transportation industry. They thought competition would be from another rail company rather than other modes. Similar to rail industry Hollywood too had a misconception on their business model. Ultimately TV industry became so big that it ate all the market share of the movie industry. The article makes a good point while explaining how many of the industries failed to identify the proper business model. Even now many of the industries have a kind myopia towards their business model. For instance, companies like Kodak which used to make film rolls and the conventional camera was a pioneer in the photographic

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