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Visit To Queen Nails

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Hi JJ this is Kim from Queen Nails. I am sorry to hear about your last visit at Queen Nails. However, I believed that there was a couple of misunderstanding. First of all, we only charge you $32 for a DELUXE PEDICURE. It would have been $42 if you had gotten GEL POLISH on your toes. Secondly, when Helen finished polishing your toes nails you told her that you wanted gel and she kindly offered to remove the REGULAR nail polish and apply gel on. I remembered you tell her that it was fine and you were ok with it. In addition, you told us that you knew GEL was EXTRA. By the way, the pedicure you received was not "half a**". There is no point in using profanity to make a statement. I understand that you wanted GEL polish but you received regular

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