I have been a Patient Access Specialist for the past eight years, in that time I have learned much about self-management and customer service. I have held several jobs prior to the current positon I hold; I was a cashier at Burger King, new employee trainer, waitress, and team lead waitress at Applebee’s. I was a medical biller, medical coder, and office manager at Freeman Chiropractic. The last two position I held were at Michigan Heart and vascular and currently Otsego Memorial Hospital as a patient access specialist (Otsego Memorial Hospital). In all of my positions I grew as a person and learned how to work with others and communicate effectively. As a patient access specialist working midnights in an emergency room, I have learned how to work in a small efficient group to get big tasks completed quickly. I have to listen, assist when needed, talk clearly and effectively, and be ready in an instant for something to happen. I truly enjoy my job as a patient access specialist in the emergency room however, it has left me wanting to do more with my career and wanting to make a bigger impact in the professional world. After thinking a few years about what I wanted to do with my life, I knew that nursing was not something I wanted to do; even though I enjoy the hospital setting. I know there are several different career options in the hospital that do not involve nursing and one of those is management.
I duel enrolled at North Central Michigan College while I was in high
I want to be known as a hard worker and someone the patients like. I want my work to be an example to others. I know I can't accomplish these goals on my own. I will need to work together with others.
I've very adaptive to new technology such as programs used for online documentation and electronic MARS. Other registered staff in my unit often comes to me for problem solving and troubleshooting with our online documentation program. I always put my patients first and I take the time to listen to my patients & families, no matter how busy my schedule may be. I work well under pressure and in a solo or team environment. I strive to become more knowledgeable in nursing in order to provide the best care I can to my clients In order to excel at my profession and passion I need to do everything I can to make myself better. As part of that, I did not stop with Bachelors, I did my masters, then I did Medical-surgical certification & I am also certified preceptor, have certification from UCF. My upbringing developed my core beliefs of community, family, loyalty, compassion and honesty. It also taught me that all things worthwhile require hard work. I love being a nurse, but recognize my yearning for more. I love nursing and have enjoyed my time as a floor nurse although my work experiences are acutely based, I have observed the direct relation between primary and acute care. As a nurse primarily working with patients, I have observed how patient miseducation, miscommunication, and
In my time volunteering at the hospital, I hope to gain many different experiences. However, there are a few main ones: adaptation through enrichment and dependability. First of all, I want to get to know and adapt to the environment of the hospital and learn how different processes work. This is a crucial part of being in the atmosphere of a clinic. Also, the experiences that I will have at the hospital will help me to understand the routines and entailments of the career I would like to pursue. I hope to become a Physician’s Assistant in the future and this will be the best way to know if it is the right position for me. This enrichment of my understanding will help guide my passion for this career path and hopefully strengthen it.
Through various experiences I have had the opportunity to use some of these skills in order to completely fulfill patients’ needs. One occasion I clearly recall was during a time I worked in an
I currently work at The Queen's Medical Center - Punchbowl Campus, working the night shift as a Medical/Surgical/Telemetry RN with the Float Pool. After being out of school and currently practicing as a bedside RN for over 12 years (and as a retired Army Nurse), I've decided to go back to school to broaden my knowledge in nursing (theory and research). Upon completion of this program, I hope that it'll help open up other nursing career opportunities that were not available to me as an Associate Degree RN. While waiting for this program to start, I've also completed several courses in Healthcare Administration; hopefully, the combination of these two programs/degree may also open up other opportunities in the administrative portion of the healthcare industry.
As a health care administrator/manager it will be imperative for you to work with the
The experience I gained at the cardiology clinic and the hours shadowing at the Methodist Hospital emergency room are a pillar for the career of my choice. I want to be able to help those in need in my local community hospital. I feel the urge to give a hand to those that have guided me through the right path, from teaching me right from wrong to encouraging me to strive to be the best in life. At the Methodist hospital, I learned how to obtain patient’s medical history and entered data into Cerner, and I obtained consent from patients before procedures such as diagnostic imaging and casting. I observed physical examinations being performed by the physician assistant and it taught me that it is necessary to have knowledge to be able to diagnose and treat conditions and that interpersonal skills are essential for this career. Currently, I work for the department of health where I triage and register patients, assist physicians and nurse practitioner in the examination of patients, and assist with maintenance of inventory supplies and
One of my strengths is that I have a multi medical experience background. I have the capability to work the floor which means I can do patient care as well as watch the monitors. The drawback is that when I am watching the monitors I am incapable of getting up and walking away from them for long periods of time making it impossible to do patient care of floor nature. It was very difficult when starting the job not to get up and answer a light that was going off. When the group is shorthanded I have to watch them struggle while I have the capability to help them. It can cause tension within a group when they know a person is fully capable of
During my 9 years of experience as a Medical Assistant, I have gone through many different situations and have learned how to handle my patients as well as my co-workers. I have excellent relationships with my patients. Loyalty, dedication, and hard working are some of my plus
I have grown a passion for the medical field and one day, I will become a physician assistant. As a physician assistant, I will embrace my intelligence and passion in this health profession to allow me to help others. By already taking health classes it has helped me learn more about the direction I want to continue in this field. As I begin to advance my education into post-secondary school, I will be preparing myself to become the most driven and intelligent health professional by maintaining a high GPA and excellent study skills. My main goal during my education is to obtain as much experience and knowledge as a Patient Care Technician. This will allow me to increase my confidence in the medical field by interacting with doctors, nurses
My background includes customer service experience in fast-paced environments. As a former employee at Kumon Math & Reading and a present volunteer at Kaiser Permanente, it is essential that I perform as an efficient team member. In order to maintain the populous center and active hospital,
When working in the medical field as a professional healthcare provider, there are certain qualities one may possess that can be beneficial to them. The hospital is a very hectic and crowded place; therefore, specific skills are required to be able to work efficiently. My career path goals have always been towards a job in the medical field. I chose the career path of anesthesiology because I have a passion for working in the medical field to save lives. To be an anesthesiologist, you have to be able to withstand watching surgical procedures being done. There are many qualities that I possess that would allow me to work effectively as an anesthesiologist in the hospital.
After researching about a career in cardiac nursing, I have realized that this career is not a suitable match for me. First of all, the 12 hours shift would probably drive me crazy and I'd be too exhausted to do anything, especially during a night shift. Also, I don’t think I could interact well with the patient’s families because it would be too much pressure and I could literally be telling them that a member of their family is not gonna make. On top of that, I'd be too scared to work on a hospital unit due to the fact that you’d have no idea what can be thrown at you. The patients could maybe be super violent and I'm not prepared to deal with that. As well as most of the interpersonal skills needed for the job are things I don’t have, like
Management and leadership skills in nursing and other healthcare professions are becoming a more and more widely spoken of subject, as they are essential skills for everyday practice in delivering care (Gopee and Galloway, 2009). Effective management requires the nurse to be able to draw on evidence based knowledge and experience to develop the ability to manage competently during practice. Skills without knowledge, appropriate attitude and understanding will not equate to competency (Watson, 2002).