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A Case Study Of Accountability

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Accountability - Tinsley et. al, (2011) argues that when the team at the PMO of Pinellas County are aware of near misses, they tend to downgrade their importance. One way to limit this potentially dangerous effect is to require managers to justify their assessments of near misses. Evaluate - Tinsley et. al, (2011) says, when things go badly, PMO of Pinellas County managers commonly conduct investigations to determine causes and prevent recurrences. When they go well, however, few do formal reviews of the success to capture its lessons. Because near misses can look like successes, they often escape scrutiny.

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