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Beacon Day Center Case Study

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According to Beacon Law.org, the motto states that “The Beacon is a place where services are being provided to help restore dignity, self-respect, and hope to Houston’s poor and homeless”. However, discrimination against the transgender population in The Beacon Day Center has increased significantly over the past six months I began my intern, I attended Tuesday and Thursday at the agency. I observed 10% of the transgender clients of The Beacon Day Center are affected through this problem. The Beacon staff and volunteers do not practice what their motto states, rather, they are showing an indifference to the motto. Since I started my internship in the fall of 2016, I noticed that transgender clients seeking services are underserved, because …show more content…

In addition, Beacon needs to educate the staff on how to avoid discriminating or stereotyping against this population. Beacon should have a policy and procedures pamphlet outlined and attached to the agency manual on how to treat people with dignity and respect. Furthermore, The Beacon should implement a service first policy that will enable them to offer services without showing partiality to any gender. This change in policy and procedures will include acceptance positive rules of the transgender population. This change will make it necessary for The Beacon Day Center to receive additional funding through Gala that will allow an increase in training staff. This change will assist with the restructuring of their current staff and implement roles that will include all responsibilities. One of the barriers that might exist is effective communication for all staff to become agents of change. But this problem could be handled by consistently offering quarterly training to all employees avoid resistance to change. The managers and directors will initiate all necessary changes to make this agenda

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