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Best BUY CO., INC
The follow document presents an Strategic Analysis for Best Buy.
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Best BUY CO., INC
The follow document presents an Strategic Analysis for Best Buy.
Prepared by
Prepared by
November 17, 2011
November 17, 2011
1.0 Executive Summary 1
1.1 Section I. 2
1.2 A) Company History 2
1.3 Strategies and Tactics used by Best Buy 3
1.4 B) Mission Statement (implied).……….……………………...……………………………………...4
1.5 Analysis of the Mission 4 1.6 C) Objectives 5 1.7 Analysis of the Objectives 5
2.0 Section II …………………...……………………..…………………………………….……………6
2.1 Financial Analysis...………………………………………………………………….…..…………...6
2.2
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Inc.; Best Buy opens its first superstore in Burnsville, Minnesota.
1985. Best Buy’s initial public offering on the NASDAQ raises $8 million.
1986. A public stock offering raises $33.6 million, helping finance a 12 store expansion.
1989. Best Buy unveils a revolutionary “grab and go” store format in a non-commissioned, warehouse-style environment; Best Buy’s brand logo changes to the familiar yellow tag. Unprecedented Growth
1993. Best Buy becomes the nation’s second largest consumer electronics retailer.
1994. Best Buy establishes the Best Buy Children’s Foundation to invest in organizations and programs committed to making a difference in the lives of children.
1995. Best Buy breaks into Fortunes magazine’s annual ranking of America’s 500 largest corporations, listed at number 373; Best Buy implements the Standard Operation Platform (SOP), developed to support and manage every aspect of the company’s business.
1999. Best Buy and Microsoft partner to cross promote products. Reaching New Heights
2000. Best Buy enters the online retailing business by launching www.bestbuy.com; Fortune magazine names Best Buy one of the top performing stocks since 1990; Best Buy acquires Magnolia Hi-Fi (now called Magnolia Audio Video).
2001. Best Buy enters the international marketplace with the acquisition of Canada-based Future Shop.
2002. Best Buy and Geek Squad join forces; Eight Best Buy Canada stores open in the greater Toronto area.
2003. Best Buy opens
Best Buy’s History & Main Characters: Best Buy is Minneapolis-based and is North America's leading specialty retailer of consumer electronics, personal computers, entertainment software and appliances. Throughout Best Buy's 37-year history, the company has maintained the tradition of making life fun and easy for customers and employees, while providing a significant return to partners and investors. It has 80,000 employees and over 550 stores in the U.S., in addition to the brands Best Buy Canada, Future Shop and Magnolia Hi-Fi. Their leadership is led by Dick Schulze, Founder and Chairman, Brad Anderson, Vice Chairman and CEO, Al Lenzmeier, President and COO, and Darren Jackson, Executive Vice
Best Buy Co., Inc. is a multinational company in the United States and it deals, with consumer electronics, and accounts 19% of the business. The company also operates in Mexico, Puerto Rico, China, and Canada. Some of the subsidiaries of the company include CinemaNow, Geek Squad, Pacific Sales, and Magnolia Audio Video and operates in both Future Shop label, and Best Buy in Canada. Best Buy Co. Inc and its subsidiaries operate more than 1,150 stores internationally and domestically. The company also operates more than 100 “ZoomShops” or Buy Express Automated retail Stores, operated by the Zoom Systems, in both malls and airports in the entire country of the U.S. The company is headquartered in Richfield, Minnesota, U.S (Scott,
Best Buy Co., Inc. is the largest electronics retailer in United States with international presence in Mexico, Canada and China. Best Buy Co., Inc. is headquartered in Richfield, Minnesota and currently operates more than one thousand brick & mortar stores. Founded in 1966 as “Sound of Music”, Best Buy Co., Inc. evolved from a small regional audio specialty store to a multinational consumer electronics retail chain within a short span of time. The company’s current name “Best Buy” was adopted in 1983 with an aim to emphasize a greater consumer electronics branding. Best Buy Co., Inc. went public in 1987 when it got listed on the New York Stock Exchange.
Best Buy is a multinational retailer of consumer electronics, computing and mobile phone products, entertainment products, appliances, and related services. The company operates retail stores and call centers and conducts online retail operations under a variety of brand names such as Best Buy, Best Buy Mobile, The Carphone Warehouse, Five Star, Future Shop, Geek Squad, Magnolia Audio Video, Pacific Sales, and The Phone House (Bestbuy.com, 4). The domestic segment consists of all operations within the United States, while the international segment includes all operations in Canada, Europe, Mexico, and China. The Best Buy 's success is contingent on the market 's demand for electronics. The company 's strategy is to provide good customer service combined with lower prices (news.cnet.com). Best Buy 's success is directly related to economic conditions, the cost of goods, and other things like fuel prices. The company 's strategy depends upon the ability to offer customers a broad selection of name-brand products; therefore, leading its success to depend upon satisfactory supplier relationships (Bestbuy.com, 8). Best Buy, as it is included in the retail segment, is a seasonal store. Their stronger quarter is the fourth quarter, which they can contribute to the holiday season for their success.
Best Buy is a company that has 40 years of history with a very accomplished sense of success. In 1966 Best Buy was a small electronics store in that originated in St. Paul Minnesota by Richard Schulze and an acquainted business partner. Considering that technology changes so rapidly, Best Buy has had to transform from just being the little electronics store down the way into a competitive, customer-driven, talent-powered company that emphasizes on pleasing the customers as it pertains to the life of technology. In 1993 Best Buy was recognized as the nation’s second largest electronics retailer and was recognized by
- Best Buy tap on the reputation of Jiangsu Five Star Appliance Company because it is the largest retailers of consumer electronics and appliances in China.
Best Buy is electronic retailer that has brand names under 11 brand names in the United States. The company also has services in Canada, China, Europe and Mexico. It specializes in selling technology and entertainment products and services. The company became successful by using a low cost strategy and high cost customer service practices. The company has a lead market position because of its differentiation strategy, its brand names that are reputable and the many series of acquisitions.
These changes were necessary with the growing instability in Europe and with the ever changing economy in China so in the meantime “Best Buy has decided to explore more profitable growth options for the Best Buy brand in these markets, including the option to reopen two of the closed stores in China at a later date”.()
The consumer electronics giant, Best Buy, was first established in 1966 with a single location and a staff of three in St. Paul, Minnesota, selling audio equipment targeted at 18-25 year old males. Initially Sound of Music/Best Buy grew through acquisition, expanding to nine locations in the Twin Cities area by 1978. The name, Best Buy, and expanded product line, ranging from audio and video equipment to large appliances, were a result of a “best buy” sale of damaged inventory at bargain prices in 1981. In the mid-1980s, Best Buy launched superstores similar to those of their main competitor, Circuit City and expanded by 15 stores between 1985-86. In 1989, Best Buy launched itself as a
In 2000, the company decided to launch a website, BestBuy.com. There, customers could shop from the privacy of their homes without ever dealing with sales representatives. The site was a
The International segment includes: All Canada operations under the brand names Best Buy, Best Buy Mobile, Future Shop and Geek Squad. All Europe operations under the brand names The Carphone Warehouse, The Phone House and Geek Squad. It also includes all China operations under the brand names Best Buy, Geek Squad and Five Star. All Mexico operations under the brand name Best Buy and Geek Squad and lastly all Turkey operations under the brand names Best Buy and Geek Squad.
Best Buy has been successful with their web presence; they have found another outlet for customers to purchase products from Best Buy.
The discount stores offer a variety of merchandise for the consumers, including items such as: electronics, hardware, jewelry and toys just to name a few. In 1988 the company opened their first supercenter. A supercenter offered all the merchandise that a discount store has, but also offered to the consumer a grocery store as well. Supercenters offer the consumer such merchandise as: bakery goods, fresh produce, deli foods and frozen foods as well. This became a very popular idea among consumers that they could go and pick up an item that is sold in the hardware department and also pick up a frozen pizza under the same roof. It eliminated the need to travel to various stores when one trip to a supercenter could provide the consumer with all the items needed.
In 1966, Richard Shulze opened a small business in St. Paul, Minnesota called Sound of Music. In the next 17 years Shulze's small store rapidly grew into a multi-million dollar outfit. In 1983, Sound of Music changed its name to Best Buy Co., Inc and the first superstore was opened in Burnsville, Minnesota. With the new name the store also began carrying more name brands, appliances, VCRs and offering central service and warehouse distribution. Throughout the nineties Best Buy became pioneers in offering the newest technology such as DVDs and high definition TVs. In 1999, Best Buy and Microsoft combined to cross promote each other and also offered a two for one stock split. Now in 2005, almost 40 years after the first store
Best Buy is a company that is a financially strong and profitable, that has generated a good few billion in cash flows from operating activities as is shown in its financial statements. They also delivered positive operating income through their trajectory. They grew total market share in the third quarter according to the most recent public data available. They have closed down certain operations that were not profitable (according to recent reports), which they expect to have a positive impact on their earnings going forward. And they are focusing the company on areas where they see the greatest opportunities for growth and profit: mobile devices and connection plans; enhanced digital and e-commerce strategies; growth in their services business; and expansion of their established business in China.