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Cheryl Menezes Research Paper

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I wish to commend information and assistance officer Cheryl Menezes for her ability to make an extremely stressful, draining, and intense legal process somewhat bearable. With my health challenges and ever-rising frustration level—her calm, patient demeanor has been a great relief. No matter how busy she is I am always met with a pleasant and courteous individual who is eager to be of assistance. I appreciate the time she spends with me, patiently addressing my questions and concerns. As I have told her on several occasions, though I know I am not the only applicant she assists, she makes me feel that I am. The professionalism Ms. Menezes demonstrates is a rarity. She is truly an asset to the WCAB and is one of the reasons I look am able

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