Communication across Generations
Supervising staff and volunteers from ages fourteen to ninety can be a challenging task. These age groups make up the four different generations: Traditionalist, Baby Boomers, Generation X’ers, and Generation Y’ers. Traditionalist, (born 1925-1946) may need a little prodding to communicate their needs and they prefer written communication plans. Baby Boomers, (born 1946-1964) are aware of technology but still prefer to communicate by telephone and they call themselves the age of the memo. Generation X’ers, (born 1965-1982) commonly prefer short concise communication. Generation Y’ers, (born 1983-2000) prefer short, quick e-mails, texting and mobile phone applications to communicate. The hospital
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Her name kept appearing on a list, indicating she needed to complete this task. I emailed her three times with the step-by-step directions about how to complete the declination form. She never responded to me or completed this task. My director instructed her to complete this task and walked her through the process. As a member of the Traditionalist Generation, she respects authority, not wanting to disappoint my director. I should have paid closer attention to her nonverbal communication and gone to her for task completion. Being a member of this generation, I may fail to listen actively to those Baby Boomer and Traditionalists that I interact with daily.
This incident also raises another issue. POH employees depend on e-mail and the intranet for our as our main sources of communication, but we still have employees who are unsure of their computer literacy. All employees should receive mandatory training on e-mailing and the intranet to be competent in these areas. The ability to provide our patients with a remarkable patient experience is the number-one responsibility of our staff. Each generation has their own communication style, these styles allows them to provide a remarkable patient experience for all our patients. Without communication tools, each generation is unable to communicate to the patient.
I have a patient advocate who reports to me. She is a member of the Baby Boomer Generation. Her communication style
Communication in the healthcare field may be a little different for some people. Healthcare requires the communication to have a purpose, and that purpose is revolved around a person’s needs. A patient with good staff communication during
Consider changes in the person’s communication needs. what did you do (record and report to who)
You may choose from the questions below or make up your own questions. If you make your own, here are some suggestions:
During my placement, I also developed good communication skills. I learned how to communicate effectively with clients to enable the provision of health care. When addressing clients, I avoided the use of difficult medical terms and opted for simpler words that were easily understood by all. I also used a variety of efficient communication methods such as allowing clients to express themselves, providing sufficient time for discussion and maintaining eye contact with clients. And to those clients that did not understand English, I sought the assistance of a trusted
The family composition comprises of a basic family structure including the father, mother, brother, and sister within the household. An example would be my mother, Ernaline Pabatao who was 13 years old in high school, and her siblings were in elementary including Bernadito who was 11 years old, Caroline who was 9 years old, and Ernest who was 7 years old. Her parents, Bernadita was 23 years old and Ernesto was 33 years old at the time. They had eloped when Bernadita was 18 years old and was not able to finish her college studies because Ernesto prevented her to achieve her academic ambitions.
Connecting with your patients can be challenging because the patients of today are always on the go. An inability to communicate with your patient could lead to missed opportunities and, in some cases, the loss of a patient.
Communication plays a vital role in the healthcare setting, as the relationship with the healthcare professional sets the tone of the care experience and has a powerful impact on patient satisfaction. It is “the shared process in which messages are sent and received between two or more people which are made up of a sender, receiver, and message in a particular context” (cite, date). This essay highlights the importance of, and some common barriers to, effective communication in the healthcare setting. It involves many interpersonal skills such as effective observation, questioning and listening, giving feedback, recognizing and removing barriers.
“Extensive research has shown that no matter how knowledgeable a clinician might be, if he or she is not able to open good communication with the patient, he or she may be of no help” (Asnani, MR. 2009). Effective communication plays a big role in healthcare and contributes to the quality of patient care and teamwork.
The object of this paper is to examine the effectiveness of interpersonal communication. The paper will discuss how human service professionals can help by learning the standards of clients of a different culture. This paper will demonstrate some barriers that counselors may endure when assisting clients. Emotions can influence whether a client discuss circumstances to the interviewer and recognizing nonverbal and verbal cues. The authors have established the importance of counselors and their ability to communicate in their daily and professional lives. Many problems can happen when there is a lack of communication but knowing oneself is necessary to support others.
The person I interviewed, Christopher, is fourteen years old. He is in the eighth grade in middle school in a rural area of Tennessee. For the interview we went to a local park where we could talk in a more isolated, but comfortable setting. The goal of the interview was to get to know the person being interviewed better and see where they are in relation to Erikson’s Psychosocial Theory of Development and Jean Piaget’s Cognitive Theory. The interview was conducted in a manner that would allow for me to test for hypothetical thinking abilities, internalizing/externalizing tendencies, self-awareness abilities, identity vs. confusion/ psychosocial development, biological growth, cognitive
Intergenerational educational mobility refers to changes in the level of education between different generations within a family. A higher level of education is widely associated with an improvement in socioeconomic position. Educational qualifications can be seen as a form of cultural capital (Bourdieu, 1986).
When looking at the intergenerational transmission of schooling, it is possible to compare the education of a parent and child without bias, as the majority of people have finished their education by their mid-twenties. It is a common assumption that more educated parents have more educated children, which can come through direct (nurture) and indirect effects (nature). The direct effect is the idea that more educated parents provide a better environment for their children to do well in school, as it is believed that a parent with a higher education would value education more than one with a lower education, and will therefore put a higher value on their child's education. The indirect effect is that more able parents have more able children, their 'clever genes' are passed down to the child. This is the topic of many papers on the intergenerational transmission of schooling, questioning whether it is nature or nurture which effects a child's educational attainment. Different studies have been used to try and determine the difference in nature
When most people hear the label Generation –X they think of a hopeless generation of youth that have given into the pressures of the world. I would like you to think of the X as the Greek symbol for “Chi” which is used as a symbol for Christ. In this decade the youth involved in the Christianity has grown significantly. Youth are responding to the church in ways that the past generation did not. Where mom and dad embraced the tumultuous sixties their children have taken hold of Christianity. The youth organizations that promote the Protestant doctrine have seen the youth membership grow by 50% since 1990. Catholic Churches have witnessed their youth involvement double in the last decade. The youth are coming from all
They are good at multi tasking and can work on simultaneous projects as long as the company allows them to prioritize the projects (Gursoy et al.2008).
I am Nigerian but I grew up living in England between the ages of 9 and 18. My parents were born and raised in Nigeria. My mother lives in England and my father in Nigeria. Growing up, my parents encouraged me and my siblings to study hard in respected professions (Law, Engineering and Medicine), so we can be independent and be able to take care of ourselves. My mother feels education for girls and women is important as it ensures they are treated with respect. My father on the other hand wanted his daughters and son to get an education and be independent so that we can live comfortably as he does, and not have to rely on others.