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Confirmation Bias Case Summary

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Biases impacted many decisions wholeheartedly in this case. One instance in this case study would be the worker disagreements, and the instance from when BP and Transocean disagreed. The disagreements among the workers from the two firms resulted from discussion about buildup of pressure in the well. This resulted in bad coordination among both entities. One was situated on one outcome and the other group was set around their decision. To me this represents displayed signs of how things were looked upon as one-sided and partial. The text states that, “Judgmental Heuristics represents rules of thumb or shortcuts that people use to reduce information-processing demands” (Kreitner & Kinicki, 2013, p. 335). There were many shortcuts taken in this case study, especially highlighting how gathering information about less risky well designs should have been considered instead of focusing on choosing the cheapest option among other alternative …show more content…

The confirmation bias was displayed in how they set out to purchase the less costly design without looking into other alternative designs. Therefore, they discounted other methods that factored in cost and safety measures. The confirmation bias implies how we seek out information that is supportive of our decisions based on our instincts all the while limiting our focus and decisions based on the contradictory information that exists (Hammond, Keeney, & Raiffa, 1998). The overconfidence bias was also present. According to Kreitner and Kinicki (2013, p. 336), the disastrous oil spill aroused from “technological arrogance, hubris, and the overconfidence bias played major roles.” So it is essentially important to avoid falling into the trap of the overconfidence bias. In agreement with Hammond, Keeney, and Raiffa, when utilizing the overconfidence bias it tends to lead to errors in judgement therefore resulting in bad

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