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Contingency Plans Related to Disaster Recovery

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Lichten, Pg.6 instruments, diagnostic imaging equipment, etc.) and information systems across the hospital.” The one saving grace that is discussed is their use of health information exchange. As Minghella explains; “Our involvement in a Health Information Exchange (HIE) played an important role in helping us recover from this data loss…As a result of that effort, lab tests, diagnostic imaging results and transcribed reports like operative reports, discharge summaries and inpatient progress notes were available for use in re-creating the patient record.” The use of health information exchange clearly proved to be a key factor in their recovery. Minghella further goes on to stress the importance of paper records as a backup. She …show more content…

A further example of this can be illustrated through the updated Backup and Disaster Recovery Plan provided by Bradley, MD: The next step in implementing a contingency plan should be communication. Communication is a key factor in varying events, especially when you’re facing a network Lichten, Pg.9 failure. “While it may take time for a company to diagnose the problem, providers should expect a phone call when the system is down for more than an hour unexpectedly (Bresnick, 2013).” Furthermore, since the network will be down, EHRs will not be available, thus, paper forms and documents will have to be utilized. “Physicians should be familiar with the paper charts that will be used during an emergency, and be aware of what documentation is required to create a complete electronic record without the prompting of HER templates or clinical decision support (Bresnick, 2013).” The need for paper documents was clearly illustrated in the aforementioned case study of Boulder Community Hospital. Being able to locate and utilize paper documentation will prove to be a great asset in the event of a network failure. Lastly, preparation is crucial in order to prevent chaos from transpiring. Thus, creating an unhindered process for everyone involved. “Develop a training packet for staff to study, which includes asking questions about their roles during an EHR outage, the questions they will need to answer without the aid of a computer system, and the procedures

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