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Counseling Center Application Analysis

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This week I assisted someone with filling out an application for the counseling center. I thought the experience went well. When I assisted the patient with filling out the application I noticed that the application was long and tedious. I think being able to assist patients with completing an application is beneficial for patients who cannot read or understand the questions. I also communicated with a person that was experiencing anxiety. The patient was crying in my office because she was experiencing anxiety about her diabetes. I discussed with the patient some of the challenges that she was experiencing in her life. I felt that I did a good job with assisting the person and calming her down. I also walked the patient up to the counseling center because she was interested in communicating with someone on a long term basis. At the counseling center the patient picked up an application which I thought was a good solution to her problem. I think I am getting more comfortable with communicating with patients on my own.
In addition, this week I had group therapy. In …show more content…

However, my supervisor suggested that for one my core competency task I should ask the staff about a policy that is here at Heart of the City, Adult Medicine department. I decided to learn more about the discharge policy. The discharge policy states that when a patient has three or more no shows they are released from the agency. In addition, if violence occurs the patient is discharged. I collaborated with other staff members to evaluate what their thoughts were about the discharge policy. What I learned is that many of the staff members believe that the policy is not effectively implemented. For instance, patients are still allowed back at the agency even if they have three or more no shows. In addition, a few of the staff members did agree with the policy but suggested that improvements should be made to the

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