Course Project

824 WordsFeb 27, 20134 Pages
Course Project Week 3 Shimere Alexander MIS535 Managerial Applications of Information Technology Professor Wayne Freer January 27, 2013 Subject of Course Project The purpose of this course project is to address the ongoing issues surrounding my companies, REI (Recreation Equipment Inc.,) inventory management issue and to see if we can find a software program better suited to the companies needs. The goal is to find products quickly and efficiently. Customer satisfaction is key to driving sales and profit in any company. As a result a software upgrade is certainly needed in order to compete with other companies in the same industry. Name of the Company REI is a…show more content…
General Benefits for Company/Audience By taking this approach I believe that not only will the company itself benefit from the changes but the customers and employees as well. From the company side of things, they would see a higher profit margin from customers who would consider placing more orders. They would also see a drop in cost’s as far as employee payroll is concerned and telephone cost’s. Customers benefit by now having less time spent waiting for an item to be located, instead being readily available. When this occurs they are more inclined to come back and make similar purchases instead of going elsewhere because turnaround time is much quicker with less hassle and uncertainty on their part. Employees would be able to focus more on customer’s in their store and less time on phone lines or tracking down product’s. This eliminates customer dissatisfaction in stores and allows sales to grown since more customers would stay and shop as oppose to leaving angry for lack of

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