Emergency Department Models of Care

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Emergency Department Models of Care July 2012 NSW MINISTRY OF HEALTH 73 Miller Street NORTH SYDNEY NSW 2060 Tel. (02) 9391 9000 Fax. (02) 9391 9101 TTY. (02) 9391 9900 This work is copyright. It may be reproduced in whole or in part for study or training purposes subject to the inclusion of an acknowledgement of the source. It may not be reproduced for commercial usage or sale. Reproduction for purposes other than those indicated above requires written permission from the NSW Ministry of Health. © NSW Ministry of Health 2012 SHPN (HSPI) 120204 Further copies of this document can be downloaded from the NSW Health website or Emergency Care Institute NSW website August 2012…show more content…
Created to support this document is a self-assessment tool for each Emergency Model of Care. The purpose of the tool is to allow Local Health Districts to assess if a MOC is appropriate for their ED or if an implemented MOC is functioning to its utmost potential. The tool is intended to be used at an ED level in a collaborative approach with all key stakeholders. The Self-Assessment tool rates the effectiveness of each model. Results of the self-assessment are then linked to responses based on the key principles described for each MOC. A robust evaluation of each model can be used to generate an action plan for an ED to improve the functioning of current Models of Care being used, or to consider the implementation of new models. Assess the current Models of Care in their Emergency Departments using the given criteria It is recognised that not all of the Models of Emergency Care are applicable for all NSW Emergency Departments. Decisions to implement them will be made based on the staff, patient presentations and space available in the ED to operate each model. Assess the potential to introduce models to their hospitals that may improve patient care and flow, the patient experience and clinical outcomes ■ PAGE 2 NSW HEALTH Models of Emergency Care The demands placed on Emergency Departments are obvious, as are the needs for the
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