Entrepreneurship is not for the fainthearted.
So, whether you started last week or you 've been in the game for over 5 years, hats off. Keep your eyes on the ball despite the daily challenges.
In business, you 'll always find challenges that will make or break you. And one major challenge is to find and keep customers.
Customers are the lifeblood of every business, and like any other business owner, you 're probably strategizing on how you 'll find more customers and keep the existing ones.
And what 's the purpose of getting customers? That 's right - to make sales. And speaking of sales, you need to know how to generate revenue both from the existing customer base and new customers.
So, how do you achieve this?
Let 's look at some of the secrets you can use to make more sales from your customers.
1. Adopt the Strategies Used by Similar Businesses
It 's not worth your while trying to reinvent the wheel. So, instead of trying new tactics, why not cut back the costs and use reliable sturdy, tried and tested ways?
You can benefit immensely from being hosted by an established business with a similar clientele to yours. When you use this strategy, you 'll cut down on marketing costs. Furthermore, research has already been done, implemented and results verified.
Thus, use the same principles in your business. When you do this, chances of trial and error are significantly reduced or ultimately eliminated, improving the likelihood of success.
For example, studies show that fat
These customers value both low cost and excellent customer service. Providing both generates both branch loyalty and advertisement through word of mouth.
This will not only retain the existing customers but will also attract new ones to increase the customer base to optimal level.
When operations are overwhelmed by waves of new business, remember that a positive customer experience is at the heart of every healthy venture. Invest resources–capital, people, technology, training, etc.–to be sure you deliver on your promises. You can manage risk and preserve flexibility by hiring temporary staff or outside partners to help with delivery. Most importantly, ensure that an accurate customer feedback loop is in place, so that you can understand the value customers are receiving.
keep an existing customer than finding new ones. A major part of the customer service, especially in a retailing
It is much cheaper to retain an existing customer than to win a new customer. What is your strategy for retaining loyal customers? I think the strategy for retaining loyal customers relates to how good the product is. If you have a great product for a great price, the people will notice. They will crave your product. They will brag about it. I don’t think anything else needs to be done. If you feel that they should do something, then I would suggest rewards cards to loyal customers. It will make them feel special. They will sell your product for you just because of what you have done for them.
Converting people visiting your site into customers isn't as hard to achieve than many think. Whether you're selling an $80 fatloss product, or a $197 video training series, the same methods and tactics can be used to convert those visitors into sales. So how exactly do you go about this?
Interacting with your customers is a great way to gain that trust and build that loyalty with your customers. Talking to your customers and getting to know them shows that you are interested in them and really wants to get to know the type of person they are. Also communicating with your customers will help you find out more about what they like so the sales will go pretty easy because you already know what your customers like.
- One who creates a new business in the face of risk and uncertainty for
I have always believed customers are the focal point of any business. I found that having satisfied customers does not mean you are doing a good job. It may mean the customers are satisfied because their expectations are so low and there is no one else doing any better. Having
Explain and critically analyze unique traits of an Entrepreneur, discuss these related to personal strengths and weaknesses
According to Curtis, N. Bingham (2009), Customer strategy not only can maximize the value you deliver to and derive from each customer, it also can align you with your most profitable customer segments. Customer strategy integrate satisfaction, loyalty, and customer experience as tools that can be used to varying level with each desirable customer segment (Curtis N. Bingham, 2009). Moreover, customer strategy purpose is always put the customer first, creating procedures, conducting daily operations and training new employees. Customer strategy use to acquire and retain customers, normally business in the market wants to gain a competitive edge in the marketplace by building a large and loyal customer base. There are four basic customer
It might sound silly but good customer service is the best promotional tool around. If your customers are happy, they are more likely to talk good things about your business and recommend you to friends and family. So, make sure you train employees well in terms of customer service.
Finding customers will be one of the most difficult tasks because we are a relatively new product. We will have an aggressive marketing style by advertising our business through media streams with ads on websites, commercials on apps, commercials through video streams, and on social media like Facebook, Twitter, Instagram, etc. Using these sites will help market our business. Playing short video commercial ads for video sites like YouTube will
Your customers judge your business by the people you hire to work for you. From the sales person behind the counter, to the cook in the kitchen, you must do your hiring with your customers in mind. In addition
Have you ever had a miraculous idea? The kind of idea where your head keeps on spinning with intriguing questions, so many that your head might spin right off. Where to start and whose going to pay for it? Is the idea even possible to make? These are a couple of the question racing through your mind. The adrenaline is rushing through your blood steam. You want to tell everyone in the world, but in the real world there are people out their looking to steal those great ideas. Which in turn leads to secretiveness of the idea. In a sense it would be like spilling the beans on the Manhattan project.