Grinnell Regional Medical Center Case Study

Tulsa Memorial Hospital (TMH) is one of the nine acute care hospitals that serves in the general population area. Historically, it has been highly profitable due to its well-appointed facilities, excellent medical staff, good-standing reputation for quality care and its ability to give individual attention for each of its patients. The hospital, in addition to its inpatient services, operates an emergency department and an urgent care center located two miles from the hospital across the street from a major shopping mall.

Effective teamwork is dependent on good leadership. In other words there certain characteristics such as the behaviours and qualities of the leader and the behaviours of team member or followers that contributes to the effectiveness of a team. Different leadership theories such as the Trait theory, Situational theory, Behavioural theory, Transformational and Transactional have been develop to describe the different styles of leadership and to identify what makes an effective leader. However, there are certain qualities and behaviours that a team leader must possess in order to create a high performance team. Consequently, the National Health Service (NHS) (2013) has produce a leadership framework which provides nine dimension of leadership behaviours which are essential for being an effective leader. Goleman et al (2002) suggest that effective leadership behaviours include “self-awareness, self-management, social awareness, relationship management and confronting the impossible”. In other words, a team leader has the awareness of his or her own strengths, weaknesses, emotions, beliefs and values and its influences his or her decision making as well as how he or she manages her emotions. In addition he or she has the awareness of the individual team member skills and abilities and therefore is able to delegate certain task to members who are capable as each member of the team has a unique

Leadership is a difficult task, by which a person impacts others to accomplish an objective. While this is a challenging situation in any field, it is of extreme significance in the healthcare setting, where quality of service, trust, and ultimately people's lives are dependant. In addition, leadership-- whether it be positive or

West Florida Regional Medical Center (WFRMC) located on the north side of Pensacola, Florida competed strongly with sacred heart and Baptist hospitals for patients. WFRMC’s CEO John Kausch was an active member of the Total Quality Council of the Pensacola Area Chamber of Commerce (PATQC) (McLaughlin, C.P., Johnson, J.K., & Sollecito, 2012).. PATQC’s vision was to develop the Pensacola, Florida area into a total quality community by promoting productivity, quality and economic developments in all area organizations both public and private (McLaughlin, et, al., 2012). John

Maggie Gill started her career with Memorial University Medical Center (MUMC) in 2004 as the VP of managed care and finance. In 2005, she became MUMC's COO, and then in 2011, she was named CEO and president by the board of directors, once they realized that the ideal candidate for the position, one who had experience in both finance and operations, was already employed by the health care facility.

Every day the healthcare organization is changing with new developments and enhancements that are supportive to the new millennium. With the new changes a power source is needed to construct an efficient healthcare team. According to Kelly (2012), the ability to utilize resources to achieve goals results in a powerful organization. Power is essential to guide an individual and group (Kelly, 2012). NJ uses her power to encourage team members to perform within their scope of practice that will results in minimum medical errors. The level of success achieved with any team is partially based on the influential aspects of the leader and the response driven by the group (NJ, personal communication, 2016). Therefore, power should not be abused

As the largest satellite campus within the Florida Hospital system, Florida Hospital Altamonte has been providing state-of-the-art healthcare to the community since 1973. The 340-bed hospital cares for more than 200,000 patients a year, including 73,062 emergency patients and 22,045 inpatients, and oversees over 2,300 baby deliveries annually. Physicians at Florida Hospital Altamonte annually perform approximately 10,000 surgical procedures, making it the largest and most comprehensive hospital in Seminole County.

The intent of a leader is to implement change, instill inspiration, orchestrate collaboration, and empower their followers to go beyond their limitations. Nurses are leaders who strive to improve the overall quality of patient care by leading those around them to participate in the vision of the corporation. He or she must be fully aware of the organization’s philosophy, clearly state its expectations, and possess the ability to develop well-versed and quality leaders (Tinkham, 2013). Every health care organization possesses a vision, a mission statement, and core values that every member functioning under that union must adhere to. Goals, achievements, and adjustments are essential to ensuring that the vision of the organization is being met and evaluated for positive outcomes. However, getting workers to believe and abide by the vision of the facility calls for effective and stimulating leaders. According to Schwartz, Spencer, Wilson, and Woods (2011), “Success in the workplace often is contingent on a leader’s ability to effect positive change and inspire others to higher levels of achievement” (p. 737).

I work in the healthcare industry at Grinnell Regional Medical Center (GRMC), which is a rural hospital system with affiliated clinics that include family practice as well as internal medicine specialities. To facilitate a continuous change within the organization, without compromising the quality care that is provided or causing burnout of the employees, it is essential to have a culture that supports and embraces innovation (Kotter & Cohen, 2002). Kotter & Cohen (2002), also point out that to make a change stick, creating “a new, supportive, and sufficiently strong organizational culture” (p. 159). To ensure that the changes stick, it is important to create a new employee orientation program that addresses the new culture and changes in the

Collective leadership has a distinctive advantage over other approaches to leadership. If it is done in the right way, it will ensure that the healthcare organization is highly adaptable to changes, quick in its procedures, and innovative (West et al., 2014). It also implies that all the members of the organization possess a greater awareness of the mission to deliver high quality and compassionate care and the need for collaboration to achieve the mission. Consequently, the healthcare organizations are likely to witness improvements in clinical efficiency, patient safety, patient outcomes, patient and staff satisfaction, turnover, absenteeism, the capacity to change, and financial performance among the

West Florida Hospital had the most favorable outcome out of Sacred Heart and North Baldwin Infirmary. The number of patients who received suitable guidance regarding a follow up screening colonoscopy was 100% with Florida’s average being 78% and the National Average being 81%. The mean time patients had to wait in the emergency room with a broken bone prior to receiving medication was the lowest of all the other hospitals listed at 28% with Florida’s average being 78% and the national average is 81%. Patients who arrived at the ER with stroke-like symptoms who received brain scans within 45 minutes of arrival was 95% while Florida’s average was 74 and the national average was 71%. Persons who developed blood clots in the hospital and were

My background includes 10 years of working in a hospital setting. I started out as a unit clerk at Midwest Regional Medical Center and was promoted to Charge Auditor Supervisor during my employment. I was responsible for correcting any mistakes on patient’s charts before the account was sent to the billing department. I gained experience as a clinic representative for St. Anthony Oncology Clinic. I was responsible for scheduling patients for appointments, treatments, and tests; and served as a liaison between patient and all medical staff.

These elements, when put to proper use, will create an environment of teamwork, reduced medical errors, and positive patient outcomes. Leadership can support a TeamSTEPPS approach to improving patient safety and quality of care. Through financial assistance, communication effort, and a commitment to providing high-quality training to all disciplines, organizations can support the directives in TeamSTEPPS (Ward, Zhu & Lampman, 2013).

The area of team leadership attracts a lot of attention in the modern world because of the need to assemble and deploy diverse teams for the completion of projects. The future of many corporations relies more and more on the kind of team leadership they have for their projects. This paper explores a number of facets that constitute effective team leadership.

Columbus Regional Health (n.d.) serves 10 counties in Southeast Indiana. The demographics include a predominantly Caucasian population of approximately 300,000 people (Economic Opportunities through Education by 2015, n.d.). In southeastern Indiana, about 140,000 individuals have employment, and 15% of them, who are over the age of 24, have a bachelor’s degree (Economic Opportunities through Education by 2015, n.d.). Approximately 30% of the high-school students drop out in this mainly rural area with a flat population growth (Economic Opportunities through Education by 2015, n.d.).