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Harm And Abuse

Decent Essays

Disclosures of harm and abuse will evoke strong feelings for me as a staff member to hearing it. The news may be too overwhelming and potentially difficult to receive it, therefore it is helpful to remain calm and help the resident to remain calm. I should not show any signs of distress, but in case the resident becomes aware of my distress, I need to reassure them that she/he is not the cause of my distress. I need to tell them that I am upset because other people mistreated them. Responding calmly to harm and abuse disclosures, it will encourage the resident to talk freely an openly about their unpleasant experiences. Responding calmly, the resident will notice that my full attention is with them, understanding fully what they are talking.

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