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Ilm

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Introduction

The goal of the Change Management process is to ensure that standardised methods and procedures are used for efficient and prompt handling of all Changes, in order to minimise the impact of Change-related Incidents upon service quality, and consequently to improve the day-to-day operations of the organisation.

In this report I have outline EMC’s main reasons for implementing the Information lifecycle management (ILM) project, the problems associated with implementing the project and possible ways to overcome these issues.

In the main body of the report I will give an account of the years leading up to the implementation of the ILM project. This is an important factor as the industry was in a recession at the time and …show more content…

Before the downturn EMC was capable of making million dollar deals, after the downturn the market for such deals simply did not exist. “While certain surveys show IT spending growing, I believe most companies will be extremely cautious in increasing their IT spending during 2003, I do believe there 's a bias toward the positive, but no one 's willing to commit to increased spending before they see how the year develops.”

The larger companies in the market where not prepared to make such big deals at that time, so EMC targeted the smaller companies in the market. “Two important factors to consider when selecting a target market segment are the attractiveness of the segment and the fit between the segment and the firm 's objectives, resources, and capabilities.”

EMC still expects to invest $1 billion in research and development during 2001, and is investing heavily in its internal information technology infrastructure and looking for areas where it can build talent in several strategic areas.

Due to the steps taken above, EMC was perfectly placed to progress in the market. They had built a sold base during the dot-com shakeout without neglecting key resources such are R & D, this was the best decision made by top management during the shake-out years. Although money was tight, top management knew the importance of R & D if were to grow into the future. This decision has aided EMC’s move to ILM a great deal.

"I honestly believe the storage

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