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Inspection Case Studies

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I am writing this statement because I want to share the events that took place during a recent unannounced inspection conducted by Dr. Munoz on May 18, 2018 at American pediatric Sedation Center. Dr. Munoz made some serious allegations about the safety of our patients. His remarks were authoritative and an act of psychological intimidation and threatening to gain compliance. I was notified by the front desk staff of Dr. Munoz’s arrival, and he stated that he was going to be conducting an unannounced inspection. He did not provide any further details except that he was sent by the Board of Dentist to proceed with this inspection. I asked him to wait in the lobby and that I would return shortly. I wanted to receive guidance for this matter since …show more content…

He quickly became upset and told me to go outside the office. I followed him out because he started to make a scene in the lobby and I had patients and parents waiting. He stated, “I’m here to make sure that the children are safe,” and questioning the level of health and safety that takes place in our office and asking whether or not I was a parent. I started to feel uncomfortable and felt intimidated by his change of tone and the fact that he told me to go outside where there were no witnesses and I wasn’t sure what his intentions were. He also said that the reason I was delaying his inspection was due to, “us covering up something.” The allegations that he was making made me extremely uncomfortable. I repeatedly asked him to wait patiently and that I was verifying some information before letting him. When we went back inside the office, Dr. Munoz began questioning Dr. Liou’s right to practice in the sedation center. Instead of asking for documentation, he pulled out his cell phone to show me on what appeared to be the Floridahealth.gov website, that Dr. Liou did not have the sedation center office as a practicing location. I advised him that on March 14, 2018, Dr. Liou added the sedation center as a second location to his license and …show more content…

Munoz into the facility, he stated that he would need to make a phone call and quickly stepped outside the office. When he returned, he decided to wait in the lobby and said that he will wait for the next sedation case to start before entering. He also said that someone from the Department of Health would be visiting and to allow him inside the facility. After a while, Dr. Munoz came inside, and I escorted him to the back where he began his inspection. Shortly after, an investigator by the name of Luis Inoa from the Department of Health arrived to join Dr. Munoz. I did not understand why Dr. Munoz contacted the investigator to participate in the investigation nor did he clarify the purpose of his visit. I asked Mr. Inoa to explain the reason for his visit and he stated that he came to drop off some paperwork for Dr. Huda. At the moment I advised Mr. Inoa that Dr. Huda was busy with patients and not able to see him. Mr. Inoa, asked if Dr. Huda could give me permission to receive the document, but Dr. Huda was busy monitoring his patient. At that moment, Dr. Munoz stated that if we don’t provide him with patient records that he will make a phone call that can immediately shut down our operations. At that point, he was threatening to shut down our office therefore, I asked Dr. Huda for permission. Mr. Inoa handed me some paperwork and that’s when I realized that he was handing me a subpoena for patient records. He escorted himself out

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