Instant Messaging For Enterprise : A World Of Demand Of Instant Information

Texting has a sense of immediacy between individuals and allows users to transgress the boundaries of distance. Before the use of mobile phones, technologies such as emailing and paging and even letters allowed individuals to do this, but not with the same speed as texting (Ling, 2005). Informal and natural aspect of texting due to speed involved allows individuals to connect as they would if they were speaking.

Clearly if “Internetese” is used outside of its realm (the internet), its intended message will suffer greatly, due to the common misconception that anyone speaking Internetese is ignorant. Nevertheless, very few things could be further from the truth. Brockenbrough acknowledges that IMing does have a home. It belongs in the internet via chat rooms, games, e-mails, and texting, to name a few. IMing is an extremely efficient way to communicate information as fast as possible. A prime illustration is texting. When texting first arrived, it was on platforms and devices with limited amounts of buttons to press. With the English language comprising of twenty-six letters and an additional number of symbols, each button on a texting device must have multiple purposes and letters assigned. Without having multiple functions bound to multiple buttons, not every goal desired can be completed by a user. Because of this, abbreviations, shorthand, and acronyms were introduced and slowly gained acceptance throughout the general public. This allowed devices with limited functionality (relative to that of a standard desktop computer) to communicate information at almost the same rate as someone with a normal keyboard. The communication was clear and effective, since the audiences receiving the messages or communications know of the devices and are receptive to seeing content delivered in Internetese. In any event,

When a computer connects to a network and engages in communication with other computers, it is essentially taking a risk. Internet security involves the protection of a computer's Internet account and files from intrusion of an unknown user. Internet security has become an alarming issue for anyone connected to the net. This research paper argues the need for security over corporate intranets that have been dealing with the lack of security within the internet and the numerous attacks and malware threats that hackers use to breach security measures. A corporation uses a private computer network that uses Internet Protocol technologies to securely share any part of an organization's

The evolution of the express mail industry had become a quick on-time shipping and delivery of packages. The service had become effective, reliable, and prompt, which most of the top companies could deliver on these guaranteed promises 96-99% of the time. But, delivery services were only a portion of the services being offered to their customers. Carriers had mastered information management that they shared with their customers. Customers were now able to fill out labels, track the route of their package, and assisted in billing using both via carrier provided software or the Internet.

Texting is our number one form of communication. In 2012, Americans sent over 69,000 text messages a second. Since then, the number of monthly text send increased by more than 7,700% over the last decade, making

It can contain rich mediums, such as live video conferencing, to less rich mediums, such as text and e-mail. With the rapid growth of the Internet, personal computers, and smartphones it has virtually changed the way we communicate. No longer are we restricted to face-to-face communication, but now we can communicate with anyone around the world instantly.

With the arrival of ICQ, a brand new approach of text-based online communication using laptops or PC known as instant messaging, emerged and developed promptly. The popularity of IM hiked with the launch of other IM such as AOL, Yahoo messenger, MSN messenger etc. In 2009, with the introduction of Whatsapp, a wave of technology known as Mobile instant Messaging (MIM) which is defined as the proficiency to use instant messaging application on Smartphone engulfed the existing technologies. Later, in 2010 and 2011 many MIM applications surfaced as well such as Line, Viber, WeChat, Kakao Talk

The way technology has improved has greatly increased over the past years. It has changed to where we can communicate to people all around the world more easily. Social media for example: twitter is a way people can see peoples tweets from all over the world and communicate with friends. The first “SMS messaging was used for the first time on 3 December 1992, [citation needed] when Neil Papworth, a 22-year-old test engineer for Sema Group in the UK (now Airwide Solutions), used a personal computer to send the text message.” That was a long time ago and it has greatly improved ever

Initially, the telephone replaced the telegraph. Today, cell phones and smartphones have replaced the telephone. In fact, cell phones and smartphones are the desired communication methods worldwide. The use of cell phones and smartphones has increased in recent years for two primary reasons; its portability, and the fact that it allows people to stay connected just about anywhere around the globe. In addition to functioning as a traditional telephone, cell phones and smartphones also provide some of the following benefits: sending text messages to other users, making video calls (i.e. Skype), accessing E-mail (i.e. Gmail and Hotmail), and browsing the Internet and social networking websites.

The ability to communicate quickly and efficiently allows for the transmission of important data instantaneously. One such example of this is emergency text messages that can be provided to individuals for natural disasters. Should a natural disaster be about to affect an area such as a tornado, sever storm, flood, etc., people that live in that area can have emergency texts sent to their phones to warn them about the impending danger. This can literally save the lives of those who would have been otherwise caught unaware of the potential danger that they were in. Additionally, text messaging allows for people to maintain personal relationships with those that they do not have the ability to see on a regular basis. As a study showed, the average teenager uses the text message for about 54% of their interactions with their friends. Face-to-face talking was actually the third most used method of communication, weighing in at 33%. The ability of instant, efficient communication that the text message provides can help people maintain a relationship with a friend when the two literally live on opposite sides of the country (Minshall, 2012).

Recently a growing form of communication for organisations. It is time efficient way of sending information to a large number of reciepntants. It is cost effective and more likely to reach the receipatnt as they are likely to check their mobile telephone several times throughout the day. Unfortanaley text messages can be open for interpretation of tone or mood. It can also be inappropriate for some organistation communication.

For example, when a customer needs to track a package UPS needs the information technology that is provided by sensors and mobile scanners in local hubs. Handheld mobile scanners that package car drivers use to scan packages while they are in transit from one point to another are essential to the reassurance and integrity of UPS and their promise to their customers. This technology that is held in these mobile scanners are accessed from everyone in the companies’ department from sales to operations. Without this information technology United Parcel Service would not be the company that it is

Text messaging has been growing in popularity since the very first text was sent in the year 1993 by a student who was working for the Nokia Corporation (Drouin and Davis 49).

communication in various ways. It has become the norm for most individuals with a smartphone.

We would take this opportunity to thank Amity University for providing us the opportunity of doing research on a topic in the form of In-House training.