The purpose of this assignment is to explore the concept of interpersonal communication, defined by Potter, Perry, Stockert & Hall (2014) as: The one-to-one interaction between the nurse and patient or family that often occurs face to face. It is the level most frequently used in nursing practice…takes place within a social context and includes all the cues used to give and receive meaning.
This paper will explore interpersonal communication techniques nursing students can utilize in our clinical practice. Effective interpersonal communication skills help develop rapport, maintain relationships, provide safe, effective care and promote a supportive environment for both patients and their families to share feelings or concerns. Successful communication is paramount in the nursing profession and a necessary skill for all nursing students to acquire and perfect throughout our practice. Through actor sessions we were able to role-play with a patient scenario in a safe space, which allowed us to practice our communication skills, as well as determine our areas of strength and weakness. My patient scenario involved interacting with a woman named Margaret whose husband was dying. Caring for people during difficult times, such as facing a spouses death, requires obtaining knowledge about their unique experience through attentive listening and offering a caring presence free from judgment (BCIT, 2010b). Throughout this paper I will reflect on the communication skills I performed
Interpersonal Communication is a very important ingredient in making strong, healthy relationships. Communicating is how we get a better understanding of one another’s perception of things, as well as how we help someone to better understand ours. We need to express our feelings in relationships and know that they are reciprocated. Not communicating leads to problems and misunderstandings. People need to learn to understand what the other person is trying to communicate. Interpersonal communication is the process by which people exchange information, feelings, and meaning through verbal and non-verbal messages: it is face-to-face communication. It is about what is said, how it is said, and the use of non-verbal communication through
Steven A. Beebe, Susan J. Beebe, Mark V. Redmond ,Terri M. Geerinck . Interpersonal Communication: Relating to Others, Pearson Education Canada; 5 edition (Feb. 15 2010)
As first year nursing students, we have been introduced to concepts that are fundamental to our professional development as future nurses, such as interpersonal understanding, and interpersonal communication. In fact, understanding the importance of interpersonal communication during different stages of the therapeutic relationship between a nurse and a client is one of our main learning objectives. As a result, we have been assigned to perform a standardized patient scenario interview with an actor in order to demonstrate our communication skills through three different stages of the therapeutic relationship: the interaction phase, the working phase, and the resolution phase. The purpose of this paper is to critically analyze my own performance during the interview process, and identify my areas for growth and my areas of strength in the communication techniques.
Oftentimes, as patients it is easier to analyze the healthcare setting from a critical perspective rather than a hopeful perspective. Oftentimes, as patients our encounters in healthcare settings are high stress to begin with (e.g. diagnosis, disease, caretaking). To my surprise, Nicole informed of several communication projects that she underwent and continues to participate in at Stanford Children’s Hospital. Nicole informed me that she did undergo a mandatory general seminar on the basics of professionalism and therapeutic relationships with families upon being hired. Since then, Nicole has been required to take more formal classes that have developed as an aim of standardizing certain interactions with families. Some examples include: standard way to answer the phone, walking with someone who is lost to their destination rather than just giving directions. Nicole stated “it has really become more customer service focused.”
Arnold E (1999). Interpersonal Relationships: Professional Communication Skills for Nursing. 3rd Edition. Philadelphia: WB Saunders Company.
In nursing practice, communication is essential, and good communication skills are paramount in the development of a therapeutic nurse/patient relationship. This aim of this essay is to discuss the importance of communication in nursing, demonstrating how effective communication facilitates a therapeutic
As a nurse, communication is an essential and important factor to building a therapeutic relationship between a nurse and patient as it is the difference between average and excellent nursing care, as it helps maintain a good quality of life and allows nurses’ and patients to interact and provide comfort when needed. The importance of good communication can become apparent with patients especially when they are in the hospital, as it helps the nurses build a positive relationship with patients and helps overcome barriers including physical, psychological and social. A therapeutic relationship is built on many factors which include both verbal and non-verbal communication which helps maintains the relationship and strengthens it due to the positive impact it has not only on the patient’s experience but also the nurse’s.
The purpose of this paper is to discuss the use distinctive characteristic of interpersonal communication. In the movie You’ve Got Mail, it tells a story of two bookstore owners who were enemies. But when they anonymously met online, they fell in love with each other. The movie You’ve Got Mail portrays interpersonal relationship. Interpersonal relationships are between two or more people. Through out the paper, there are five different interpersonal relationships, for example, identity, emotions, nonverbal communication, listening and communication.
Interpersonal communication can be described as communication that occurs between two or more individuals. While communication can be either verbal, nonverbal, or written, interpersonal communication is more commonly practiced through face to face, verbal communication (Burton, 2011). The interpersonal communication process begins with a “sender”, which is the person that is communicating a message to another person. The “receiver” is the person that is retrieving the message from the sender. It is then the receiver’s job to interpret the message, and give feedback to the sender, allowing them to know that the message was received, and understood (Burton, 2011).
In this essay, I intend to reflect on a situation I encountered during my first community placement I had the opportunity to develop my communication skills not just theoretically but also practically, facing a real life environment. My placement made me aware of the importance of interpersonal and communication skills which are very important in the delivery of care. Throughout my nursing career, I will be encouraged to develop reflective practice skills and become a reflective practitioner. Reflection refers to a series of steps that you may take to question and explore an experience with the aim of learning from it. I will discuss the importance of communication in order to maintain a therapeutic relationship.
McCabe C. (2004) Nurse-patient communication: an exploration of patients’ experiences. Journal of Clinical Nursing. 13, 41-49.
Knapp, M. L., Vangelisti, A. L. (2005). Interpersonal Communication and HumanRelationships. (5th ed.) Boston: Pearson.
Interpersonal Communication Competence is defined as constantly communicating in a way that is effective, appropriate, and ethical (McCornack, 2016). When a person is communicating competently, they are following social norms, are able to accomplish their goals, and treating persons in an unbiased manner. In my paper I will be discussing my own interpersonal communication competence and the evaluations that I, and my close companions, have made about my ability to communicate proficiently. I will begin my essay by explaining what effective and appropriate communication consists of, and follow up with my argument on how effective and appropriate I am in my interpersonal relationships. As I continue I will examine my empathy and why I am strong in this aspect of communication, followed by my deliberation of my conversation management and why I am weak in this category and how I could possibly improve. As I near the conclusion of my paper I will focus on my interpersonal communication motivation, knowledge, and skills. After reporting my scores in each category I will reflect on my skills, my lowest score, and explore why I am poorest at this quality and how I can grow in my capabilities. Overall I am a competent communicator, but enhancements can be made in my conversation management, effectiveness and skills in order to build up my competence.
Problems with verbal communication in the healthcare setting emerge from the fact that nurses and others in the healthcare setting receive little education on how to communicate effectively with each other.
To me interpersonal communication describes the exchange of verbal and nonverbal messages between two different people. Joseph DeVito states that “interpersonal communication is inevitable, irreversible, and unrepeatable” due to these things effective communication is a necessary skill for us to function in our day to day lives (p. 20). Therefore, I have created a theory for interpersonal communication that goes as follows; To experience effective communication you must understand: your culture, the other person’s culture, and how to listen effectively. By knowing these three things you can consistently avoid misunderstandings and promote understanding in your interpersonal and intercultural relationships.