JP Morgan Chase’s Aborted Twitter Q &A JP Morgan Chase’s Aborted Twitter Q & A Alquinita Stovall Bus320 – 21st Century Leadership and Beyond Argosy University October 07, 2015 Introduction In the financial world JP Morgan Chase has had its fair share of legal problems and while dealing with these problems they’ve lost a lot of their credibility. Business and personal consumers who conduct business with this financial institution has showed over the past few years that they have lost their trust doing business with them. So now that JP Morgan Chase has gotten themselves out of the spot light, JP Morgan Chase is trying to clear their business reputation. In clearing up their reputation they decided to respond to a Q&A session with one of the biggest social media sites Twitter. This session would allow JP Morgan Chase and its business leaders to clear their name and gain the trust back of their business and personal investors, while trying to gain trust of new ones. The last minute cancellation has added been added as a bad name that JP Morgan Chase now holds in reference to its credibility, along with loyalty and trustworthiness to its business partners and consumers. Business Crisis and the Main Leaders Involved The Financial Institution JP Morgan Chase has been in several controversies allegations because of the way it done business over the past few years. JP Morgan Chase is well known as one of the biggest financial institutions based on their assets.
JP Morgan Chase has contributed $3 million to help boost economic development in black and minority businesses. The money will be channeled through the Valley Economic Development Centers (VEDC) in New York City, Chicago and Los Angeles. According to their website, the VEDC oversees a National African American Small Business Loan Fund specifically designed to help "minority-owned businesses in these cities and help them serve low-income communities by providing them with greater access to capital, technical assistance and financial consulting." The VEDC has a goal of establishing a $30 million loan fund. The $3 million from JP Morgan Chase makes a significant mark toward that
Banks have been subjected to a great deal of criticism in the wake of the 2008 credit crisis, given that the crisis originated in the subprime mortgage sector and was directly caused by the willingness of banks to extend credit to borrowers with questionable histories. However, FHB has been flourishing and has not had its reputation tainted: "First Hawaiian Bank, which saw market share grow to 35.31 percent this year from 34 percent in 2011, also reported deposits of $11.7 billion, nearly $1 billion more than the 2011 deposits of $10.8 billion" (Magin 2012).
This may affect the long-term growth of JPMorgan Chase. The company can not cope with the challenges of the new round of entrants, and the lack of market share in the niche category. JPMorgan must establish an internal feedback mechanism directly from within the sales team to address these challenges. JP Morgan 's profitability and net contribution rate is lower than the industry average. Compared with competitors, product demand forecast is not very good, leading to higher missed opportunities. One of the reasons for the high daily inventory compared to its competitors is that J.P.Morgan Chase does not need to be forecasted, and ultimately maintains a higher inventory both internally and in the channel
J.C. Penney’s as a corporation has struggled to maintain a consistent brand, identify with their target audience and change to meet consumer needs.
American Express is one of the main organizations with a solid, worldwide nearness over the whole installments chain. They are the world 's biggest card backer, with premium system for high-spending card individuals. They handle a great many exchanges every day, and have accomplices that give business-building administrations to an overall trader base. With them having this level scale crosswise over installments gives them different chances to develop their business and drive advancement in the commercial center. It 's additionally a portal to a more extensive exhibit of administrations that further separate American Express. ("Our Company," n.d.)
J.C. Penney’s financials display fallen revenue of nearly twenty-seven percent since 2012, with its lowest revenue reported in 2014. The company has also reported a net loss since 2012, including losses of over 1.27 billion dollars in 2014. Moreover, J.C. Penney’s earnings per-share has been negative, which indicates how much money the company lost per share of outstanding stock. Additionally, from 2012 to 2016, J.C. Penney’s book value per-share has decreased by seventy-three percent. This indicates that investors’ evaluation on the price of the company’s common stock has become more pessimistic. More importantly, J.C. Penney has not paid dividends since 2013. Eliminating paying dividends to shareholders is a clear indication that the
In September of 2016, it was revealed that there was alleged misconduct at one of the largest and safest banking institutions in the United States. Wells Fargo Bank was ranked among the nation’s safest financial institutions according to an analysis done by Global Financial, (Inside Tucson Business, 2009). Alleging that between May 2011 and July 2015, there were more than 2 million bank accounts or credit cards opened for customers without their knowledge or permission (Blake, 2016). Clients started complaining the they were receiving debit/credit cards from the bank that they had not ordered. Wells Fargo employees also started complaining that about the unethical behaviors they witnessed or were asked to participate in to the Human Resource Departments, the bank’s internal ethics hotline, branch’s individual managers and supervisors. All which led to the discovery of the fraud scandal.
The aim of this report is to recommend whether or not a publicly traded company has been is worth investing in. The company chosen in this case is JPMorgan & Chase which is a large financial institution. This report is going to use a financial rational formed by the analysis of various financial metrics.
The banking industry is highly competitive. The financial services industry has beenaround for hundreds of years and just about everyone who needs banking servicesalready has them. Because of this, banks must attempt to lure clients away fromcompetitor banks. They do this by offering lower financing, preferred rates andinvestment services. The banking sector is in a race to see who can offer both the
The Competitive Profile Matrix indicates that JPMorgan Chase has the highest weighted score of 2.81 which is an indication that they are leading in the Banking industry over Bank of America with a score of 2.65 and Wells Fargo in third place with a score of 2.51. None of the three banking institutions fell below the average of 2.5 which is considered a weak position. Some of the contributing factors are as follows: On Financial Strength in 2015 JP Morgan Chase had assets of 2.39 trillion dollars, and Bank of America’s assets was at 2.17 trillion dollars, while Wells Fargo trailed with assets of 1.44 trillion dollars. On Technology initiatives, in addition to the large amounts of resources assigned to banking technology, JP Morgan Chase has a technology budget of 500 million dollars for Cyber Security; Bank of America invested 400 million, while Wells Fargo spent 250 million on Cyber Security.
This future look into PNC’s operations gives current and future customers a message of PNC’s self control and conservative approach to growth. As the result of the recent crisis, many banks engaged in risky investments jeopardizing the stability of the organization and creating a systemic risk. It seems from PNC’s future direction, they have learned the lesson.
JPMorgan Chase & Co. origins back to 1799 when it was firstly chartered in New York City. JPMorgan Chase& Co. today encompasses more than 1,200 banks and credit institutions. As global economy leader, it’s most important firms — J.P. Morgan, Chase Manhattan, Chemical, Bank One, First Chicago, and National Bank of Detroit gave a solid contribution to the finance innovation and the growth of the United States and the rest of the world.
Today the banking industry can be seen to be on the road to recovery. But on that road there have been potholes of controversy. I'm thinking Libor, excessive bonuses, payment protection mis-selling and foreign exchange manipulation, to name a few.
In business, as in everyday life, a good reputation could be the difference between success and failure. The financial services industry has been the subject of many investigations dealing with unethical and disreputable behavior and business practices. Since the beginning of the economic recession of 2008, inappropriate and risky investments and behaviors of some of the worlds top financial institutions have come to light. These companies’ behavior has damaged, not only, their own reputations, but the reputation of the entire industry. As the economy recovers, the industry continues to struggle with the damage caused by those companies. The author of their article, studies the significance of reputational risk to the financial industry. Through out the article the author details the type of risk a financial services company can encounter, what defines that risk and the consequences of risky behavior to a company’s reputation.
With the use of logos, tone, and personal opinion, the media describes the HSBC scandal and its lasting impact on not only the American public but the precedent it set for other major financial institutions.