My Health Manager Is Kaiser Permanente 's Personal Health Record

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Nowadays, the number of people who have access to the internet has increased tremendously. This is one of the main reasons why many consumers/patients want to communicate to their physicians through online messaging. Online Patient-Clinician Messaging has the potential to improve the quality of medical care as it helps improve the relationship between the physician and the patient and it promotes greater involvement by patients in their own care (National Ethics Committee of the Veterans Health Administration, 2004, p. 2). Because of its benefits, there are many health care organizations that use online patient-clinician messaging. Veterans Health Administration makes patient-clinician messaging available through its My HealtheVet initiative. In addition, Kaiser Permanente also makes patient-clinician messaging available through “My Health Manager. My Health Manager is Kaiser Permanente 's personal health record, linked to its comprehensive electronic health record system, Kaiser Permanente HealthConnect(R). My Health Manager users can access their health records, view lab test results, email their physicians, request prescription refills, make, change and cancel appointments for themselves and, if authorized, also for family members ( Telemedicine Business Week, 2012).However, despite of the benefits of using online messaging, there are many physicians who are hesitant to adopt the practice. One of the main reasons is the ethical implications of patient-clinician
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