Non Verbal Communication : A Coffee Shop

In my many years in the workforce, I have misinterpreted nonverbal communication once or twice. That has led me to misinterpret the message that was submitted by the other person. I am about to refer to a scenario that happened to me at work, that I believe shows poor nonverbal communication. I worked in a nuclear pharmacy. One of my numerous duties in the lab was to package medicine in a lead shielded cases to prepare for shipment to area hospitals. Now to prepare the doses for shipment the pharmacists prepared the doses in a lead shielded containment area. When they were done with a dose they would wait till I gave them our signal, which was to wave at them, then they pushed the doses to me. They would push the doses to me by a conveyor belt.

Communication is everywhere. We, as interactive human beings, spend the majority of our time corresponding with others to satisfy our physical, identity, social, and practical needs (Adler, Rodman, & Sevigny, 2011). Often, this is consciously done; we search our minds for the accurate linguistic means to express our experiences, and use them to communicate with those around us. However, communication is not as straightforward and effortless as we may believe. It is, in fact, often unintentional, with 65% of it occurring as a result of non-verbal cues (Matsumoto, Shibata, Seiji, Mori, & Shioe, 2010). As mentioned by Marta Dynel (2011) in a study done on nonverbal communication, “Non verbal signs and signals ... are prevalent practically in

Gender and culture can influence nonverbal communication. It’s a behavior other than written or spoken language that creates meaning for someone. As an example, women seem to use facial expressions more frequently than men do. (Adler, R., Rodman, G., and du Pre, A. (2015). Culture can altogether impact nonverbal correspondence too. The indications operated by Americans may not generally be dubious to the motions of those in other countries. Types of nonverbal communication are with body movement including body orientation, posture, gestures, and touch. (Adler, R., Rodman, G., and du Pre, A. (2015). Nonverbal correspondence is used by about a wide range of correspondence whether it is straightforwardly or by implication. Nonverbal correspondence incredibly impacts discussions by the use of hand motions and facial appearances. In the film, there were numerous times Joe and Kathleen used non-verbal communication. An example would be that toward the start of the film, both Joe and Kathleen jumbled their practices. They conveyed that getting on their computers and messaging each other was fairly forbidden and should have been hidden.

A few days ago I took a trip to my local mall and took a seat at the food court. My objective was to observe individuals engaging in non-verbal communication and document what I witnessed. After only a few minutes I became aware of a couple sitting within public distance, about 15-20ft away from me. They were having an argument about how the male was being cold and unaffectionate. While observing them I realized they were using various gestures while arguing. I will inform you of what type they were and what they were conveying.

On September 12, 2014, I observed two people; Person A and Person B. The observation took place at Applebee’s, a local restaurant, beginning at 7:21 p.m. and ending observation at 8:06 p.m. I was serving their table for the evening, enabling myself to observe them closely. The restaurant had died down from the dinner rush, leaving them one of three tables in the smoking section, normally filled with eight. Along with the outside light fading, the lighting indoors was dim, making the dining experience feel more quiet and intimate. The background noise was filled with a light roar of other group’s conversations, and a jazz station played quietly from the speakers overhead.

For as long as I can remember, I have been a fairly quiet person who wasn’t too keen on socializing with other people. Every time I found myself in a conversation I would wonder what was on the other person’s mind, and how they perceived me. For instance, I attempted to decipher their true intentions, if they were honest, or if they even liked me. Since I was so focused on those thoughts, I would often miss the concept of the message, as well as the signs that could have clarified my concerns. It is easier to distinguish and interpret another’s probity by observing eye behavior, touch, and other nonverbal cues in the communication context.

Nonverbal communication plays an essential role in any conversation. Individuals who are aware of nonverbal actions during conversations can more effectively interpret what is being communicated.

I was given the task of visually watching non-verbal actions and communications in today’s time. What I got was not as farfetched as what I had guessed I would learn, but even the elders learn something every once in a while. Below are three situations that I had taken notes over, one being personal one-on-one relation, the others being social situations. Here are my findings

Have you ever noticed the way men and women converse with each other? Is there a difference with how they communicate verbally and non-verbally? Studies and experiments by linguist have30 shown that differences in speech and body language are apparent between the male and female gender. First, men impose and lecture their side of the story when conversating while women on the other hand have a more open exchange of ideas. Second, men do not show any body signals indicating that they are listening but women on the other hand give signs that show their affirmation or opposal. Third, men generally dominate the conversation most of the time while women just listen passively.

Communication without Words Human communication is a process that it is full of tools and stages. One important tool that is widely use on communication is the non-verbal cues, which help the speakers and the receptors to express without using words. There are many types of nonverbal messages; for example, the body, the face, the eyes, spaces, artifacts, touch, paralanguage, silence, and time. A great variety of these cues are used during the movie “Victor Victoria”, in which a women pretends to be a man, and with the help of her friend and many nonverbal messages, she achieve her goal.

I recently observed a young couple interacting while sitting in a coffee house. To begin with, the couple seemed awkward and unsure initially and became more comfortable with one another as the time passed. The couple used all types of nonverbal signals but I particularly noticed there was very little space between them, they often touched, and they almost always maintained eye contact. While I observed them, they sat side by side on a small couch, facing each other, and the female sometimes touched the male's arms and thighs. Based on what I witnessed, the nonverbal signals helped this couple to successfully correspond to one another and moved along their conversation. Although I could not make out their conversation it was very evident both

Midday on a sunny summer afternoon in a Caribou Coffee shop on a bank of the Mississippi River, under the guise of writing a document on my laptop, I observed two thirty-somethings enjoy caffeinated drinks and flaky pastries to identify their non-verbal communication. One was a professional looking business woman in a sharp, expensive looking, charcoal pantsuit, small earrings, and straightened hair. The other was in a roomy, floral print blouse, light blue, fitted, knee-length skirt, large necklace, three large rings, and dark hair tied into a loose bun. They were in a four-top table on the inner edge of the customer area as far away from the windows and other customers as possible. They were sitting across from one another at a social distance, both of them had laptops out and were talking to each other while occasionally going back to their respective computers to pull up documents or type information. The first, whom I will simply call Suit, was sitting straight in her chair and used large, gesticulating motions to accent her words. The other, Blouse, was sitting forward in her booth and leaning on the table, but, by comparison, was taking up very little room. At one point, Suit pulled up a document and turned the computer so it was facing perpendicularly between the two of them and was pointing out some information on the screen, Blouse immediately leaned halfway across the table to get a better view. Also, Blouse was laughing and giving many non-verbal, active

Up to 90% of all communication is nonverbal. Most communicators use body language, gestures, and facial expressions during conversations as well as using words. Nonverbal communication is more likely to be used than verbal. Most people perceive people by their first appearances without conversing. An example of this would be if Susie wore dress shirts and skirts to class while Betty wore t-shirts and pajama pants. On first sight someone may perceive

To address the verbal and nonverbal interaction among the members of a group the video titled “Annie” best illustrates this. In the video there is clearly both listening and miscommunication going on. The setting of this video is that the title character, Annie is a high school girl, who seems to be suffering from a possible eating disorder as well as depression (Understanding Relationship- Helping Annie, 2008). A nurse from a school has called upon a meeting with a psychiatrist and a social worker to seek out a possible treatment plan for Annie.

Boose, G., Jaffe, J., Segal, J., & Smith. M. (2013). Nonverbal communication. Retrieved from https://classroom.phoenix.edu/afm214/secure/view-thread.jspa?threadID=58196411