Organisation responsibility to provide comprehensive services available to all aspires to the highest standards of excellence and professionalism. Duty to providing standards of quality and safety improve health outcome for patient (Pidegon (1997) states a culture exists whereby when a man-made disaster occurs this is followed by a cycle of disaster inquiries and subsequent new safety measures and regulations pattern is particularly evident in Health and Social services during the 1970s for example the Shipman Enquiry. The organizational failure at Mid-Staffordshire became major concerns for the government and society as there had been a widespread failure of health and social care agencies and staff. According to report that there …show more content…
Kline (2010) stated that organisation can show evidence of denial rather than self-criticism when working together and the staff can easily accepted poor standard of conduct and unwilling to use governance and disciplinary practice to tackle poor standard blames can be shifted to others organisation. According to report the Trust was focusing financial targets and seeking to upgrade Foundation Trust which results in cutting back on cost and delivery because of pressure from external organisation. According to Kennedy (2001) cited in Martin (2010) point out that in Mid- Staffordshire there were be problems in attendance at mandatory training and lack of advice given to pharmacists. The organisation did not investigate in professional training and support for staff to up to date with patient records or given sufficient time for continuous advice to enable them to carried out duties. The Inquiries found that clinical governance had been insufficiently active and that a monitoring system such as the Quality Care Commission failed to identify problems and risk or follow through with continuing reviewing the outcomes of risk management, there was an absence of clinical supervision and staff appraisals. Kennedy (2012) argues that they may not have an agreed standard for the assessment of quality of patient care. Managers did not adequately assess the risk involved and were working within a malpractice culture outside of the guidelines and ignored the
Duty – The patient, Ms. Bower, in this case was under the care of MRHS (including independent contractors, if any) and its staff had a duty to care for her and provide critical information in making the best medical decisions. That duty also comprised of the need to articulate the foreseeable
Duty of care is a requirement that all health and social care professionals, and organisations providing health and care services, must put the interests of the people who use their service first. They also have to do everything in their power to keep people safe of any harm, neglect or risk. As an individual healthcare worker you owe a duty of care to your service users, your colleagues, your employer, yourself and the public interest. All duty of care is described I Code of Practice. Duty of care means that you must aim to provide high quality care to the best of your ability. If for any reason you can’t do this then you must say so. You must adhere to a standard of reasonable care and you are expected to:
Candidates are required to outline the main employee and employer’s responsibilities under the following health and safety legislation:
What are your responsibilities under current health and safety legislation, standards and guidance, eg the Health & Safety at Work Act (and any other relevant legislation).
One of the most critical factors which contribute to the number of preventable cases of healthcare harm is the culture of silence surrounding these cases. The fear of medical providers to report incidences is related to the possibility of punishment and liability due to a medical error (Discovery, 2010). The criminalization of some acts of medical error has resulted in job dismissal, criminal charges and jail time for some healthcare workers. This is despite the fact that the system they are working in helped to create the situation which led to the error in the first place. Human error, due to fatigue and system errors can result in deadly consequences, but by criminalizing the error it effectively shuts down the ability to correct the root problem. Healthcare workers, working at all levels within the medical system, can provide valuable input on how to improve the processes and prevent harm from occurring (Discovery, 2010).
As a Health care worker I work in accordance with the Care Standard Act 2000, Codes of Practice and conduct, with the Legal and Organisational requirements, and procedures.
Every health professional has a legal obligation to patients. Nurses as part of the health care team share an important role in the quality and safe delivery of patient care. They have the major responsibility for the development, implementation and continuous practice of policies and procedures of an organisation. It is therefore essential that every organization offer unwavering encouragement and resources to support their staff to perform their duty of care in every patient. On the other hand, high incidences of risk in the health care settings have created great concerns for healthcare organizations. Not only they have effects on patients, but also they project threat to the socioeconomic status. For this reason, it is expected that all health care professionals will engage with all elements of risk management to ensure quality and safe patient delivery. This paper will critically discuss three (3) episodes of care from the case study Health Care Complaints Commission [HCCC] v Jarrett [2013] Nursing and Midwifery Professional Standards Committee of New South Wales [NSWNMPSC] 3 in relation to Registered Nurse’s [RN] role as a leader in the health care team, application of clinical risk management [CRM] in health care domains, accountability in relation to clinical governance [CG], quality improvement and change management practices and the importance of continuing professional development in preparation for transition to the role of RN.
The analysis in this report will include a summary of the sequence of events leading up to the disaster, analysis of the professional ethical behaviours and responsibilities that were
1. In the workplace there is a generic Medication Management Policy and Procedures for Adult Services (Issue 10, 2012) document. This is kept to hand in a locked cupboard, readily available to read. It requires that all Healthcare Staff are given mandatory training and refreshers are provided. Legislation which surrounds the administration of medication includes The Medicines Act 1968, The Misuse of Drugs Act 1971, The Data Protection Act 1998, The Care Standards Act 2000 and The Health and Social Care Act 2001
b) Evaluate measures which may be used to inform patients of their rights and responsibilities and recommend areas for improvement within your organisation……………………………………………………………………………………………………………..
A second issue is malpractice. Malpractice issues are always present in an unstable environment where patients will seek to remedy an incident if they feel they have been harmed (Hamric, 2009). It is important to always act in a reasonable way as a health care clinician but unfortunately there are always those who are negligent in their actions as practitioners.
I want to reinforce that the standards focus on patient-centered functions and organization functions. The patient functions includes rights and ethics, assessment, care, treatment, and services. The organizational functions will focus on the performance, leadership, and safety in the workplace.
The Care Quality Commission is an important body in health and social sector (CQC), this body monitors hospitals, care house, GP surgeries and Dental practice to makes sure that they provide service uses with safety, effectiveness of the services and high quality of care (NHS Choice, 2013). CQC perspectives on quality are measure through putting service users on the centre of the care, promote independency and equality and improving the performance of health and social care organisations (CMM 2014).
Weiner states: “Boards could potentially play a leadership role by establishing quality and safety as organizational priorities, allocating resources to support quality improvement efforts and patient safety initiatives, revising executive compensation and performance evaluation criteria” (Weiner, 2007, p. 3). Despite the fact that this approach enables various possibilities for supplying of the healthcare facilities with the needed resources, it may affect the quality of care assessment, because it will eliminate the chances for the suggestions of the certified clinicians to be
The purpose of a clinical audit is to improve the quality of care in the NHS (Healthcare Quality Improvement Partnership, 2011). To assist practitioners in changing practice to match the rapidly evolving evidence base guidelines are issued by organisations such as NICE (Fineout-Overholt & Melnyk, 2011). However there is often a gap between recommended practice and current practice which leads to lower quality care (Courtney &