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Organisation responsibility to provide comprehensive services available to all aspires to the

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Organisation responsibility to provide comprehensive services available to all aspires to the highest standards of excellence and professionalism. Duty to providing standards of quality and safety improve health outcome for patient (Pidegon (1997) states a culture exists whereby when a man-made disaster occurs this is followed by a cycle of disaster inquiries and subsequent new safety measures and regulations pattern is particularly evident in Health and Social services during the 1970s for example the Shipman Enquiry. The organizational failure at Mid-Staffordshire became major concerns for the government and society as there had been a widespread failure of health and social care agencies and staff. According to report that there …show more content…

Kline (2010) stated that organisation can show evidence of denial rather than self-criticism when working together and the staff can easily accepted poor standard of conduct and unwilling to use governance and disciplinary practice to tackle poor standard blames can be shifted to others organisation. According to report the Trust was focusing financial targets and seeking to upgrade Foundation Trust which results in cutting back on cost and delivery because of pressure from external organisation. According to Kennedy (2001) cited in Martin (2010) point out that in Mid- Staffordshire there were be problems in attendance at mandatory training and lack of advice given to pharmacists. The organisation did not investigate in professional training and support for staff to up to date with patient records or given sufficient time for continuous advice to enable them to carried out duties. The Inquiries found that clinical governance had been insufficiently active and that a monitoring system such as the Quality Care Commission failed to identify problems and risk or follow through with continuing reviewing the outcomes of risk management, there was an absence of clinical supervision and staff appraisals. Kennedy (2012) argues that they may not have an agreed standard for the assessment of quality of patient care. Managers did not adequately assess the risk involved and were working within a malpractice culture outside of the guidelines and ignored the

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