Part 2 Supply Issues Case

Deere strategically aimed at supporting owners of farmers with Deere’s farming equipment and compelling the

5) Put yourself in the position of Thomas Shine in this case. How would you have responded when Don-Allen Ruttenberg asked you to send a false confirmation to

Chopra, S., & Meindl, P. (2012). Supply chain management: Strategy, planning, and operation. Upper Saddle River, NJ: Prentice-Hall.

List and explain all aspects of supply chain management. pg 416; week5 lecture, pg 4;

Supply chain management is a practice that involves the planning, supervision, and implementation of strategies and controls to direct the movement of goods and services provided to customers. The intent of this essay is to incorporate a synopsis of existing literature and to provide the reader with a general understanding of how supply chain management correlates with the organizational design and structure of modern firms. The essay comprehensively reviews the components of supply chain management and their integration with functional areas within an organization. The information presented in this essay

Chase, R. B., & Jacobs, F. R. (2011). Operations and Supply Chain Management, 13e. Boston: McGraw-Hill Irwin.

A Customized Textbook, Supply Chain Management SCHM2301, ISBN9781308037400 Copies are on reserve in the library

1. I think there are at least two advantages of basing a supplier’s overall evaluation on its lowest performance. First of all, it is a simple way to exclude poorly performed suppliers. Since Heartland & Company could have a list of thousands of potential suppliers that need to be evaluated, this method could save a lot of time for managers to pick up a handful of qualified suppliers. Moreover, according to “Liebig’s law of the minimum”, the growth is usually controlled by the scarcest resource, just like the water available in a barrel is determined by the shortest stave. That is, the overall quality of one product can be hit by the

You don’t have to wait until you hire a company to gauge the quality of its customer service. In fact, you can tell a lot about a supplier based on how they treat a customer before they are a customer. Do they send you a quote on time? Do they follow up with answers to your questions? Is their team happy to take your calls?

Chase, R., & Jacobs, F. R. (2011). Operations and Supply Chain Management (13th ed.). Boston, MA: McGraw-Hill Irwin.

Deere & Company since the beginning has always aimed to support owners of their equipment and to make owners of any other equipment wish that they had purchased a Deere instead. Their approach to business has truly set themselves apart from their competition and has left a strong impression on both their consumers and their competition. The fact that Deere since the beginning has always looked to produce the highest quality of equipment has positioned them at the top of the industry.

W.C. Benton, J. (2010). Purchasing and Supply Chain Management (2nd ed.). New York: McGraw-Hill Irwin.

the difficult decision to shut down the product lines and customer divisions that cater to these

(Bowersox, D.J., Closs, D.J., and Cooper, M.B. (2010). Supply Chain Logistics Management. (3rd Edition) New York, NY: McGraw-Hill/Irwin.

Sanders, N. R. (2012). Supply Chain Management: A Global Perspective. Hoboken: John Wiley & Sons.