Part A Aj Davis Department Store

WalMart's (NYSE:WMT) expertise in discount retailing is globally recognized, as is their supply chain and extensive logistics capabilities. What differentiates WalMart from the many other discount retailers is their extensive reliance on buyer personas or representations of their customers. All aspects of the WalMart value chain are predicated on serving their customers as cost-effectively and efficiently as possible. WalMart has also created an extensive information systems network that includes satellite uploads of data on a daily basis from their thousands of retail locations to their Bentonville, Arkansas headquarters (WalMart Investor Relations, 2013). The intent of this analysis is to evaluate the mission, vision and strategy of WalMart from the perspective of improving its customer service while also taking into account its financial position. To accomplish this, objectives are provided, combined with performance measures and expected levels of performance as well. All of these factors taken together provide senior management at WalMart with insights into how they can profitably improve customer service.

10. Identify whether these distributions are negatively skewed, positively skewed, or not skewed at all, and why.

Rather what I want you do is to highlight what you see for three individual variables (no more than 1 graph for each, one or two measures of central tendency and variability (as appropriate), and two or three sentences of interpretation). For the 10 pairings, identify and report only on three of the pairings, again using graphical and numerical summary (as appropriate), with interpretations. Please note that at least one of your pairings must include Location and at least one of your pairings must not include Location.

The following report presents a detailed statistical analysis of AJ DAVIS department store customers. Data was collected from a sample of 50 AJ DAVIS credit customers for the purpose of learning more about the customers of AJ DAVIS.

To better understand this graph, 1 thru 7 in x axis represents the number of people. Each dot represents on the iterations of each number. For example “1” on x axis, there are 5 dots, which means there are 5 customers who are single. “7” on x axis, there are 3 dots, which mean there are 3 customers who have 7 people in the house. From this graph it could be concluded that majority of customers are couples living in a household (15).

Step 1: Null Hypothesis: The average (mean) number of years lived in the current home is equal to 8 years.

This scatter plot graph is a representation of combining income and credit balance. It shows the income increasing as the credit balance increases. As a result of this data it can be inferred that there is a positive relationship between the two variables. Because of the positive relationship between income and credit balance the best fit line or linear regression line fits the data quite well. The speculation can be strongly made that the

Since 1992 when Arthur C. Martinez was brought on board to head Sears’s retailing operations, credit sales, especially through the use of the company’s own proprietary credit card, boost the sales of the company greatly from 1993 to 1997. The new card accounts between 1993 and 1996 were increasing by roughly a 50% rate every year. Besides the company’s own credit cards, the third

AJ Davis is a department store chain, which has many credit customers and want to find out more information about these customers. AJ Davis has complied a sample of 50 credit customers with data selected in the following variables: Location, Income (in $1,000’s), Size (Number of people living in the household), Years (number of years the customer has lived in the current location), and Credit Balance (customers current credit card balance on the store’s credit car, in $).

In technological factor and sociocultural factor, as grocery delivery should become a new trend, Whole Foods also respond to this by applying online grocery shopping even though they are a little slow responder compared to their competitors. Whole Foods appears to have the ideal customer base which can benefit from such a service as its shoppers tend to be high-income, urban, and willing to spend a few extra dollars to save time. This could benefit Whole Foods if they can figure the aggressive and effective way to develop this. The most successful new promotion may be its digital coupons, a program that was launched on January 28th. Daily downloads of the Whole Foods app jumped up to 5 times in the period after the coupons were introduced.

In this segment, the retailer J.C. Penney will be analyzed against the department store retail industry, with particular emphasis placed upon their competitors, Macy’s and Kohl’s. The major components to be discussed will include the general external environment (i.e. demographics, economics, politics, legal requirements, technologies and global expansion), the industry environment, the competitive environment, the driving forces and the key factors for success within the industry. In terms of the general external environment, the retail industry is a multi-trillion dollar business in the United States alone and maintains operations primarily due to consumer spending. Such purchases rely upon the disposable income of

As one of the major retailers in the United States, JCPenney has 1,104 department stores in 49 states and Puerto Rico as of February 2, 2013. The key success of its business is tremendously depending on the sales performance. However, the retail business is highly competitive, with low barriers to entry and low profit margin. Due to large sales plunge in 2012, the company is in financial trouble. The thorough analysis of JCPenney’s financial statements is vital to judge the future performance of its business.

The Kroger Company is a leading grocery retail chain that prides itself on its customer satisfaction and conducting ethical business. Kroger operates nearly 2500 grocery retail stores in 31 states. An internal evaluation of the company's strengths and weaknesses are analyzed, in addition to an analysis of the company's external opportunities and threats. In coordination with this a consumer characteristic and behavior was diagnosed along with Kroger's strategic direction for its company.

Enterprise used the survey to capture data about customer’s satisfaction. Management objectives are to keep current customers satisfied, improve customer service and increase car rental in the remaining 20% in the discretionary market. Research objectives to determine the level of satisfaction: Customer’s rental car experience, the rental process, vehicle preferences, customer awareness and rental history. With the data provided the company will be able to determine if a satisfied customer will be a repeat customer and refer others to the company.

Pelican Stores, a division of National Clothing, is a chain of women's apparel stores operating throughout the country. The chain recently ran a promotion in which discount coupons were sent to customers of other National Clothing stares. Data collected for a sample of 100 in-store credit card transactions at Pelican Stores during one day while the promotion was running are contained in the file named Pelican Stores. Table 2.17 shows a portion of the data set. The Proprietary Card method of payment refers to charges made using a National Clothing charge card. Customers who made a purchase using a discount coupon are referred to as promotional customers and customers who made a purchase but did not use