Personal Reflection

Decent Essays

This week at the Jasper County Health Department, I had a variety of tasks. Due to session cancellations, the first couple hours I was at the clinic, I helped with filing patient files as well as working at the front desk to check in clients and schedule future appointments. I learned a large amount of interesting information just by looking at patients files. A lot of information goes into each file and I was surprised and lucky to have the chance to view these files and learn from them. Patients varied from DUI’s to mental illness. As I spent the first few hours of the day up front working with the women up there, I learned a lot about the billing systems. I had not planned to learn so much about how they charge and when they can charge and when they cannot. I learned the difference between insurance, Medicaid and self-pay. One of the secretaries informed me that they have a crisis counselor always on call. If a client calls in and is talking suicidal the on call counselor will get them help. From talking with her, I learned that in these kinds of cases, clients cannot be charged any fee. I was never aware of this for these situations. The second half of the day I sat in with sessions. I arrived at 11:00 a.m. and everyone’s clients cancelled their sessions at that time so I was unable to sit in on these sessions. We had lunch at noon, so I was not able to sit in with a session until 1:00. I sat in with the substance abuse counselor for the remainder of the day. Her

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