Thank you Christine for your thoughtful post. I was struck by your reference from Crawford, Omery and Seagopg (2010). I am appreciating the need for effective communication in healthcare now that I am a part of a family utilizing acute care and rehabilitation services. Our biggest frustration has been lack of communication among care providers, nevertheless the family members. Croford, Omery and Seagopg (2010) focused their attention on the physician – nurse communication which resulted in friction and dysfunctional interdisciplinary relationships. Laidsaar-Powell (2012) looked at physician- patient-companion communication as related to decision making. The meta-analysis identified conversation with physician-patient-companion were difficult and helpful. The companion or family member was useful for logistical support and relaying information. “Studies also reveal that companion involvement can lead to positive outcomes” (Laidsaar-Powell, 2012, p. 10). The authors concluded, more evaluation of strategies to improve communication skills training. The concept of the macrosystem depends on the quality of the network of Microsystems, seem to fit in your example (Nelson, et. al, 2002). Effective communication must occur at the micro system in order for the macro system to be effective. …show more content…
(2012). The challenges of nurse-physician communication. Journal of Nurse Administration 42(12). pg. 548-550. Retrieved from: http://journals.lww.com/jonajournal/Citation/2012/12000/The_Challenges_of_Nurse_Physician_Communication__A.3.aspx
Laidsaar-Powell, R C. (2013). Physician-patient-companion communication and decision-making: A systematic review of triadic medical consultations. Patient Education and Counseling., 91(1), 3-13.
Nelson, E., Batalden, P., Huber, T., Mohr, J. Godfrey, M., Headrick, L., Wasson, J.
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Communication involves information being sent, received and decoded between two or more people (Balzer-Riley 2008) and involves the use of a number of communication skills; which in a nursing context generally focuses on listening and giving information to patients (Weller 2002). This process of sending and receiving messages has been described as both simple and complex (Rosengren 2000 in McCabe 2006, p.4). It is a process which is continually utilised by nurses to convey and receive information from the patient, co-workers, others they come into contact with and the patient’s family.
Communication is any form of expressing and receiving of messages between individuals. The importance of Communication in the nursing profession is to maintain high quality care for the patient but also maintain effective collaboration between professionals. Boykins, D (2014) states that the “registered nurse is expected to communicate in various formats and in all areas of practice”. Various formats include speaking to patients and coworkers as well as utilizing appropriate protocols and systems to effectively communicate regards to patient’s status.
Communication in nursing is important in patient teaching, patient understanding, and patient care; it is important to have the ability to communicate with the healthcare team, the patient, and the patient’s
An imperative element of Interprofessional practice is communication, that not only between patients, but also between healthcare colleagues. Communication restricts, controls and determines the timing and amount of practitioner intervention– making it essential that consistent interaction between other healthcare professionals occurs to prevent ill management of the patient. A journal article titled “Role understanding and effective communication as core competencies for collaborative practice” written by Suter et al. in 2009 describes team meetings and shared patient data as two simple procedures that involve and prepare members to meticulously care for their patients, referencing also Interprofessional worker’s appreciation for any disposition to learn, adapt and improve professionally and clinically during care. The process of referrals also plays a large part in communication.
Holistic healthcare demands interpersonal collaboration within the nurses and the community for the excellent care of the patient. For example, for a patient suffering from a mental disorder, it is necessary for the nurses to collaborate with each other as well as with the social workers assigned to the patient and his family, which is true if the patient is also a guardian. (Wagner, Liston, & Miller, 2011). The nurses will have to take medical care of the patient while the social worker tends to his social needs such as the welfare of his family. Therefore, it is imperative that the nursing and social work personnel have good communication skills. Communication enhances teamwork that will lead to the caregivers sharing insights and ideas with
Communication is only effective when the receiver understands the message conveyed just as the sender wanted to. There are opportunities for improvement in the areas of communication network within Baptist Memorial Healthcare. I have observed a breakdown in communication between nurses and the patients they are caring for. A lot of times the nurse companion phones that the nurses are issued do not work properly. In this instance, the nurse is unaware of patient’s specific needs. There is not a direct line of communication to inform the nurse that the patient needs assistance. The organization is aware of this fact and is implementing training on new nurse companion phones, so that; the needs of the patient are met in a timely fashion. There
Communication is arguably the most important skill I will use over the course of my future nursing career. It is not enough to critically evaluate a disease process, but the psyche of the patient and family must be considered regularly. To adequately assess any situation and ensure a more positive experience, effective communication lines must be established.
Communication can be defined as a process during which information is shared through the exchange of verbal and nonverbal messages (Brooks & Heath, 1985), whereby people create a relationship by interacting with each other (Groogan, 1999). When examining communication within a patient safety and nursing context, its significance becomes evident not only in the nurse-patient relationship, but also the
Improving the quality of public healthcare by studying how physicians and patients communicate has become a more defined area of study over the past few decades. The purpose of this research is to further understand the communication dynamic between a physician and a patient during a standard face-to-face consultation. The broad themes that researchers have discovered in regard to physician-patient interaction are that physicians tend to overestimate their communication competence (Kripilani, 2013), patients feel uncertain or don’t fully disclose information (Sheer, 1995), empathy is a necessary, though lacking, element of proper healthcare (Rosen et al., 2016), and effective communication often decreases patient uncertainty
Rice, K., Zwarenstein, M., Conn, L., Kenaszchuk, C., Russell, A., & Reeves, S. (2010). An intervention to improve interprofessional collaboration and communications: A comparative qualitative study. Journal of Interprofessional Care, 24(4), 350-361.
Communication in nursing comes in many forms, from shift reports between team members to the way we relate to patients and their families. Good communication can allow patients
Nurses tend to spend more time with patients than any other member of the health care team. As a person that spends a lot of time with each patient, he or she is a communicator for the patients in view of the fact that they interact with all roles within the healthcare system. Ms. Jennings states that “As a communicator, the nurse understands that effective communication
The communication received at medical visits sets a standard for the next visit and so on. After a bad visit the patients can lose interest in going back to receive medical attention in times of need. Approximately 75% of the group surveyed conveyed that they were satisfied with the communication received from their medical staff even explained how great the staff cleared up confusion. One individual stated a different view criticizing a visit for the nurses "Not being personal and using only quick chit chat". From the surveys answered it can be presumed that most nursing communication is satisfying to patients. One in Three people surveyed had specific feeling of how communication in the nursing field should be changed by what they have
The need to collaborate among other healthcare disciplines becomes more crucial for professional nurses, as the delivery of care to patients becomes more complex. “Quality and safety for patients rely on effective communication among all health team members” (Hood 104.)
As a nursing student at the University of Miami, I am extremely thrilled to finish my degree and move on towards getting my certification as a Nurse Practitioner. When it comes to the medical field, I was always aware that it would not be an easy career path but I knew it would be worth it and was constantly reminded that by my family members who themselves are in the medical field. In addition, while communication is essential in all careers, it is exceedingly crucial in the career of nursing. Throughout the hospital, there are separate units in which the medical staff must be communicating effectively in order to have a smoothly operating hospital. With having a well-organized and structured hospital, this also decreases the risk of medical errors made by the lack of communication between nurses and physicians.