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Role of Communication in Business

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Understanding the communication process in managerial position is very important. It guides the communicator in conveying the right message to the right recipient. The mode of communication determines the content of information channelled, and where the managers feel that the information is urgent; they will opt for the right means of communicating. According to the case study in consideration, effective communication leads to positive outcomes from the employees work. It boosts the loyalty displayed by workers towards their work positions and enhances transparency and freedom of expression. Communication process ensures information conveyed is complete and eradicates loss of meaning and misinterpretation from the information source to …show more content…

In most management, employee motivation and empowerment is vital to growth of an organisation. In the case study, the company has invested in High Performance Work System (HPWS) that recognises the role of human capital and its value in the operations of the company, thus they deserve appropriate incentives. The senior management protects employees from stress and anxiety through provision of takeover information. This has resulted to flexibility among workers and efficiency that add value by feedback within the organisation. According to the interview results in the case study, the company was conducting regular surveys to evaluate employee satisfaction with salaries. It is evident that employees are motivated through bonuses and a standard pay. Good incentives address employees’ needs in a satisfactory manner. The firm therefore spends a good amount of money putting into employees’ welfare in order to boost their performance and reward their efforts. Another financial area of control is within self-managed teams where members work in independent teams. Here, they devote their time and produce quality work and therefore less need for supervisors to monitor and control their performance. Incentives maximize employees’ feelings for empowerment and the urge for clean and productive work. The motivation bonus sparks creativity among workers and increases performance in a HPWS environment. The Australian

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