As a marketing consultant, a report will be conducted to analyse the marketing strategy of an organisation and to identify the alternative marketing strategies to facilitate business growth. Starbucks
Starbucks, a key performer in the gourmet coffee sector and also in the specialty Eateries industry is segmented in the service industry. Starbucks was first introduced in Seattle, Washington USA in 1985, and then worldwide. Starbucks specialises in brewed coffee, hot chocolate, espresso – based drink, teas, frappuccinos and fruit smoothies. From 2008 onwards Starbucks owned over 16,226 stores worldwide, along with 11,434 stores located in the United States.
PESTLE analysis on Starbucks
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* Information and Communication – ingredients are easily found and available on the net. The information and store locator is also obtainable off the website.
Legal
* New legislation may be taken place of the pub opening hours, to extend the hours longer, as it is more likely to keep away Starbucks customers from drinking coffee. * Smoking ban in public place has taken place, as this gives an advantage for Starbucks towards their non smoking environment they created. * Starbucks may have to negotiate when new laws for trading takes place, by following the trading policies to protect the companies in Restrictive Trade practices (1956 and 1976) and the Fair trading Act (1973) * Guarantee Consumer rights and good service such as the Sale of Goods Act (1979) and the Trade Description Act (1968) has been taken place. * Also ensure their advertising, labelling and branding is not misleading and deceptive.
Economical * “more buoyant than expected global growth from 2004 onwards is likely to raise real incomes per head in many key markets” (Griffiths, A et al 2005:612) * Changes in disposable income could influence purchase levels. * Starbucks has rapidly enhanced their economy as they represent 3.7% increased their market share of fair- trade in coffee.
Starbucks Coffee Company was founded in 1971, opening its first location in Seattle's Pike Place Market. Starbucks, named after the first mate in Herman Melville's Moby Dick, is the world's leading retailer, roaster and brand of specialty coffee with coffeehouses in North America, Europe, Middle East, Latin America and the Pacific Rim. Worldwide, approximately 33 million customers visit a Starbucks coffeehouse each week.
Maturity of Starbucks comes in United States stores where it is hard for Starbucks to extend the company
* The idea behind Starbucks was to make the coffee shop a "third place" beside home and work.
To ensure that there is increased consumption of coffee and snacks, there are measures that have been taken by Starbucks. Among these measures include making a variety of beverages from this same coffee. This, however,
Threats to Starbucks include the entry of new competing gourmet coffee providers, the increasing overhead costs, and the ongoing sluggish economy. The success of Starbucks has garnered many admirers and competitors. Because the barrier to entry is relatively low, many coffee companies are copying and competing with Starbucks, such as Coffee Bean and Tea Leaf, Seattle’s Best Coffee, and even McDonald’s Cafe. In addition, the increasing overhead costs and the sluggish economy further negatively impact Starbucks’
Starbucks is one of the most recognized brands in the world. Since 1971 Starbucks has become synonymous with coffee which they used to embody the brand and create a lifestyle behind it. Starbucks wants the world to know they have more to offer than coffee and are committed to meeting the needs of society. “We’re not just passionate purveyors of coffee, but everything else that goes along with a full and rewarding coffeehouse experience. It’s not unusual to see people coming to Starbucks to chat, meet up or even work” (Starbucks). In addition to coffee Starbucks locations keep a customer base by offering free Wi-Fi, music, and partnerships with Barnes and Nobles throughout the country. Starbucks is aware that competition is gaining ground
High taxation imposed on coffee farmers makes the Starbucks to purchase coffee for a higher price making the company to face taxation fluctuations passed to the consumers.
Starbucks opportunities are; entry into the health and wellness space, growing presence in certain Asian markets, growing their mobile commerce market, and growing their office coffee marketplace. Their threats are extreme competition and compliance costs associated with government regulations (MarketLine 27)
Starbucks Corporation is an international coffeehouse chain based in Seattle, Washington, United States. Starbucks is the largest coffeehouse company in the world, with 21,000 stores in 49 countries, including around 11,000 in the United States, followed by nearly 1,000 in Canada and more than 800 in Japan. Starbucks sells drip brewed coffee, espresso-based hot drinks, other hot and cold drinks, snacks, and items such as mugs and coffee beans. Through the Starbucks Entertainment division and
with over 60% of the market. However in the same year, Starbucks the world’s largest coffee
In our attempt to analyze the issue of place, we recommend that Starbucks focuses on exclusivity. By this, we mean in order to establish yourself as premium, and different, you must reduce the accessibility of the product and service. This would require Starbucks to reduce the number of stores that it has in operation. The practice of having multiple stores existing in a 1-mile radius must be cease. The strategy of rapid expansion can no longer continue at this point. We recommend that stores in high volume and business districts be redesigned. These new designs should incorporate a comfortable feel for the customer and encourage large gatherings. In the targeted areas, the new store should be able to accommodate a small conference of up to 15 people. Ultimately, what you want Starbucks to do is be able to host gatherings for business meetings, college student groups, book signings, etc.
One of the opportunities presented to Starbucks is the growth in coffee market. In the United States, specialty coffee sector accounts for approximately 15% of the total retail coffee market which is equivalent to $21billion. In 2005, the retail coffee market was valued to be around $23billion and specialty coffee accounted for nearly 45% of the market and was still expected to grow. Starbuck has a 40% market share in the specialty coffee sector which provides an indication that anticipatory growth in the following category will provide Starbucks with opportunity to expand and grow in the US. Furthermore, Starbucks has the opportunity for major expansion in to Asia Markets such as China. Starbucks plan to focus on
Today, Starbucks has proved to be a leading innovator and an example of success in an
For the new express stores, Starbucks wants to deliver the ‘time saving’ value to customers but also provide good coffee at the same time. Starbucks still want to provide the good quality coffee and services to those who