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Starbucks Marketing Audit

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As a marketing consultant, a report will be conducted to analyse the marketing strategy of an organisation and to identify the alternative marketing strategies to facilitate business growth. Starbucks
Starbucks, a key performer in the gourmet coffee sector and also in the specialty Eateries industry is segmented in the service industry. Starbucks was first introduced in Seattle, Washington USA in 1985, and then worldwide. Starbucks specialises in brewed coffee, hot chocolate, espresso – based drink, teas, frappuccinos and fruit smoothies. From 2008 onwards Starbucks owned over 16,226 stores worldwide, along with 11,434 stores located in the United States.

PESTLE analysis on Starbucks …show more content…

* Information and Communication – ingredients are easily found and available on the net. The information and store locator is also obtainable off the website.

Legal

* New legislation may be taken place of the pub opening hours, to extend the hours longer, as it is more likely to keep away Starbucks customers from drinking coffee. * Smoking ban in public place has taken place, as this gives an advantage for Starbucks towards their non smoking environment they created. * Starbucks may have to negotiate when new laws for trading takes place, by following the trading policies to protect the companies in Restrictive Trade practices (1956 and 1976) and the Fair trading Act (1973) * Guarantee Consumer rights and good service such as the Sale of Goods Act (1979) and the Trade Description Act (1968) has been taken place. * Also ensure their advertising, labelling and branding is not misleading and deceptive.

Economical * “more buoyant than expected global growth from 2004 onwards is likely to raise real incomes per head in many key markets” (Griffiths, A et al 2005:612) * Changes in disposable income could influence purchase levels. * Starbucks has rapidly enhanced their economy as they represent 3.7% increased their market share of fair- trade in coffee.

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