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Summary: The Not-For-Profit Community Based Organization

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Introduction The not-for-profit community based organization (CBO), Mosholu Montefiore Community Center’s (MMCC) Human Resources Management (HRM) problem is low employee retention resulting in high staff turnover. This issue is specifically in the Business and Contract Procurement (BCP) department. MMCC runs various programs throughout the city, which include adult education, summer camps, as well as teen and afterschool programs. The programs ran by MMCC are mostly funded by public monies that are acquired through grant writing and contracts with the state and local government and is acquired and managed through MMCC’s BCP office; therefore high turn-over in the department could result in loss of funding and missed opportunities in receiving …show more content…

Research of Shamima Ahmed of North Kentucky University, has shown that retention in the current workforce in an organization is a key strategy to improve financial conditions; however, this does not mean that a controlled turnover of employees is only important in for-profit organizations. In non-for-profit organizations, high turnover can result in increased operating costs, poor performance, difficulty in contracting with government agencies and shortage in services provided to clients and recipients. In this regard, the high turnover rate is equally problematic for both for-profit and non-for-profit organizations regardless of its size (Ahmed, …show more content…

When new staff comes on board, it seems they have little information on what is expected of the position, are ill prepared for the amount of work that has to be done and are taken aback by the tedious, yet vital tasks that must be taken on, daily. Additionally, direct supervisors do not have enough time and/or resources to properly train new hires. When training is done by the direct supervisors, it is informal, conducted in spurts and the new employees are incapable of getting the work done probably and timely, and managers become overwhelmed, falling behind in their work and stay late trying to catch up on their managerial responsibilities and workload. Furthermore, during the course of trainings, the supervisors often find that the skills required for the new hire to be successful in the position, are not present once it is time for the new hire to complete certain

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