VMPS Facts What is the Virginia Mason Production System? The Virginia Mason Production System (VMPS) is a management method that seeks to continually improve how work is done so there are zero defects in the final product. Using this method, Virginia Mason (VM) identifies and eliminates waste and inefficiency in the many processes that are part of the health care experience, making it possible for VM staff to deliver the highest quality and safest patient care. By streamlining repetitive and low-touch
DEMING PHILOSOPHY 91 Deming 's 14 Points 99 Foundations of the Deming Philosophy 92 QUALITY IN PRACTICE: BRINGING TOTA QUALITY PRINCIPLES TO LIFE AT KARLEE 36 REVIEW QUESTIONS 38 DISCUSSION QUESTIONS 39 PROJECTS, ETC. 40 CASES SKILLED CARE PHARMACY 42 DESIGNING A QUALITY-BASED BUSINESS 43 THE JURAN PHILOSOPHY
efficient and updated operational and logistics process, were able to achieve milestones in attaining high levels of customer service and satisfaction. Two of the examples stayed in the report, out of numerous such organisations, have been of DSC Logistics and York Group. This report focuses on the same issue in two different ways. Firstly, by viewing a logistics provider itself (DSC Logistics), and observing as to how it streamlined its logistical process to achieve higher customer